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NFC not working

SOLVED
Learner
Message 1 of 10
28,947 Views
Message 1 of 10

NFC not working

Well, my phone has just stopped recognizing tags and all NFc communication. I have done a test via Diagnostics and apparently it works, but when doing a service test, when it asks to put a tag for it to be read, it simply doesn't. 

I have already done a SUS restore but everything is quite the same.

Any sugestions?

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 4 of 10
40,376 Views
Message 4 of 10

Re: NFC not working

Do you get the same result in Safemode?

 

Safemode instructions


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

9 REPLIES 9
Sony Xperia Support
Message 2 of 10
28,940 Views
Message 2 of 10

Re: NFC not working

Hi NZeroA,

 

Welcome to the community,

 

Are you using Tags with the device or NFC to another NFC device?

 

Are you getting an error message?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 3 of 10
28,916 Views
Message 3 of 10

Re: NFC not working

Thank you.

I use 2 original sony smart tags and a swr10 smartband. I tag them once a day usually. No, I dont receive any error message. Apparently the NFC recognition is working, but when I put any of the tags nearby, they are not read. Yesterday I tried to beam an image to a Z2 and it wasnt recognized either.

Sony Xperia Support
Message 4 of 10
40,377 Views
Message 4 of 10

Re: NFC not working

Do you get the same result in Safemode?

 

Safemode instructions


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 5 of 10
28,888 Views
Message 5 of 10

Re: NFC not working

I booted it in safemode and didn't work either, but it has somehow started working again.
Perhaps the safemode boot helped.

Thank you very much!
Sony Xperia Support
Message 6 of 10
28,882 Views
Message 6 of 10

Re: NFC not working

That's great news, safemode disables every third party app on the device, so this sounds like an application was causing a problem at the time.

 

Let us know how you go


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 7 of 10
26,057 Views
Message 7 of 10

Re: NFC not working

Whit the ladt Android update 7.1.1. Te Nfc stop works in the phones my headpones hometheater and tv works but my Phone not conect by nfc

One time poster
Message 8 of 10
16,913 Views
Message 8 of 10

Re: NFC not working on Sony Xperia Z3 Docomo (Android version 6.0.1)

Hi, I have trying to do as you mentioned above, I have booted up my phone at safe mode then turn on the NFC features at toggle button it turn back to disable as it mean unable to turn on.

 

If you have another solution please inform me. Thank you in advance.

One time poster
Message 9 of 10
11,867 Views
Message 9 of 10

Re: NFC not working

Just Nfc in my Xperia z5 not working ,and when I press the button to make it active not allowed 

Thank you 

One time poster
Message 10 of 10
3,595 Views
Message 10 of 10

Re: NFC not working on Sony Xperia Z3 Docomo (Android version 6.0.1)

Блин у меня такая же муть!что делать то с этим?

Damn I have the same murk! What to do then with this?

gt