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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

My xperia z1 compact turned off itself.

Visitor
Message 1 of 8
2,997 Views
Message 1 of 8

My xperia z1 compact turned off itself.

My xperia z1 compact turned off automatically. Some times battery is above 90%. I dont know what is the issue. Somebody help me. Please.....
7 REPLIES 7
Master
Message 2 of 8
2,995 Views
Message 2 of 8

Re: My xperia z1 compact turned off itself.

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

sony_sign_logo.png - Official Sony Xperia Support Staff


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If you want to get in touch with the local support team for your country please visit our contact page.

Visitor
Message 3 of 8
2,941 Views
Message 3 of 8

Re: My xperia z1 compact turned off itself.

Hi,

 

Thank you Mr. Samuel for your Reply. I done repairing through PC companioin. But the issue is still remain there. After the software repair, it turn off 3 or 4 times within  6 hours. 

Learner
Message 4 of 8
2,910 Views
Message 4 of 8

Re: My xperia z1 compact turned off itself.

Hi,
I'm also experiencing the same problem with my phone dying at around 70% every day for the last few days.
If there is any way of fixing this it would be very helpful.
Thanks

Adept
Message 5 of 8
2,900 Views
Message 5 of 8

Re: My xperia z1 compact turned off itself.

Used to get this fairly frequently with Lollipop 5.0 but the latest version and a good old factory reset seemed to have fixed it :smileysmileythumbsup:

Learner
Message 6 of 8
2,853 Views
Message 6 of 8

Re: My xperia z1 compact turned off itself.

Not for me sadly. Still dying too soon

Highlighted
Enthusiast
Message 7 of 8
2,844 Views
Message 7 of 8

Re: My xperia z1 compact turned off itself.

This is the battery % drop bug. Its your battery that has died. Search for the thread here and you'll know.

 

Change battery = problem solved.

Learner
Message 8 of 8
2,192 Views
Message 8 of 8

Re: My xperia z1 compact turned off itself.

Same problem Exactly. New battery. Factory reset. No joy. At all.