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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Lock screen

SOLVED
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Apprentice
Message 1 of 6
3,303 Views
Message 1 of 6

Lock screen

Hey guys, i'm using the Xperia Z1 Compact and since i bought it, i have been using the lock screen pattern to unlock it. But now, i wanted to set it so that i can unlock it by swiping but that option is no more available. It says "disabled by encryption policy or administrator". So can you guys help me?
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 6
4,637 Views
Message 2 of 6

Re: Lock screen

@Steff21 Go to settings - security, scroll down to clear credentials and tap it.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

5 REPLIES 5
Moderator
Message 2 of 6
4,638 Views
Message 2 of 6

Re: Lock screen

@Steff21 Go to settings - security, scroll down to clear credentials and tap it.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Moderator
Message 3 of 6
3,300 Views
Message 3 of 6

Re: Lock screen

If that doesn't help, please let us know as there might be an app that has administrator rights.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 4 of 6
3,293 Views
Message 4 of 6

Re: Lock screen

Thanks alexdon, it worked!
Moderator
Message 5 of 6
3,290 Views
Message 5 of 6

Re: Lock screen

Anytime.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 6 of 6
2,334 Views
Message 6 of 6

Re: Lock screen

hi,i use sony xperia c3

lock screen can't do hard reset,because of software?

please advise how do the unlock