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2016-08-20 09:32 AM
2016-08-28 08:13 AM
2016-12-27 07:50 PM
2016-12-27 10:24 PM
try to long press on the notification to see which app is causing this. you can terminate that app
2017-08-27 06:34 AM - edited 2017-08-27 06:37 AM
To fix the problem you can use a hands free headset or make sure headset plug has three rubber rings instead of two (the most common). The third rubber ring is for headphones which have a microphone in them for handsfree. The phone is not working with the other headphones because it is trying to recognise a microphone as well.
My phone started to not recognise my headphones yesterday. I had been using the same headphones with this phone for months. I think the problem is due to a software update a few days ago. I was told I should try headphones with a microphone as well (3 ribber rings) by my father who used to fix Sony euipment and it worked.
Hope this helps.
2017-09-11 03:56 PM
Recently I faced this problem again. When I am listening to music using Headset MDR-XB70, suddenly the volume up or down and when I unplugged the headset and plugged it again, the message that my headset is not supported. Smart connect has already uninstalled. So, I just shut down then turn on my Xperia M4 Aqua (it is not worked when I restart my phone) and I can listen through headset, but the problem appeared again. Is there something else that I can do (except go to Sony Service Center)? Thanks for your response