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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Headset not supported

Visitor
Message 61 of 85
3,173 Views
Message 61 of 85

Re: Headset not supported

Guys I have finally find the cure for this problem
GO to setting>apps>all apps>unsupported headset notifier and click disable there ur problem is solved
One time poster
Message 62 of 85
3,141 Views
Message 62 of 85

Re: Headset not supported

I had the same problem with my phone, what did I do that just used an ear bud/swab to clean the audio jack, and it worked.
Regular
Message 63 of 85
2,937 Views
Message 63 of 85

Re: Headset not supported

I have exactly the same problem. The advised steps work somewhat, but do not solve the problem.
Learner
Message 64 of 85
2,761 Views
Message 64 of 85

Headset not supported message even unplugged 2

Hi I've seen a post about this message and there was a method to stop it but it's not working on my phone and I'd love it if anyone has any ideas.
I keep getting a message saying my headphones aren't supported, even though there are no headphones connected. It's really annoying because it keeps interrupting whatever it is I'm doing on the phone.
Any help would be much appreciated.
Thanks
Forum Legend
Message 65 of 85
2,753 Views
Message 65 of 85

Re: Headset not supported message even unplugged 2

try to long press on the notification to see which app is causing this. you can terminate that app


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Learner
Message 66 of 85
2,738 Views
Message 66 of 85

Re: Headset not supported

Thanks a lot I'll give it a go.
One time poster
Message 67 of 85
2,616 Views
Message 67 of 85

Re: Headset not supported

Ty! This worked for me 💗
One time poster
Message 68 of 85
2,390 Views
Message 68 of 85

Headset not supported.

Headset not sapoterd

Highlighted
Visitor
Message 69 of 85
1,925 Views
Message 69 of 85

Re: Headset not supported

To fix the problem you can use a hands free headset or make sure headset plug has three rubber rings instead of two (the most common). The third rubber ring is for headphones which have a microphone in them for handsfree. The phone is not working with the other headphones because it is trying to recognise a microphone as well.

 

My phone started to not recognise my headphones yesterday. I had been using the same headphones with this phone for months. I think the problem is due to a software update a few days ago. I was told I should try headphones with a microphone as well (3 ribber rings) by my father who used to fix Sony euipment and it worked.

 

Hope this helps.

 

One time poster
Message 70 of 85
1,857 Views
Message 70 of 85

Re: Help me plz !!

Hi @cameronT

 

Recently I faced this problem again. When I am listening to music using Headset MDR-XB70, suddenly the volume up or down and when I unplugged the headset and plugged it again, the message that my headset is not supported. Smart connect has already uninstalled. So, I just shut down then turn on my Xperia M4 Aqua (it is not worked when I restart my phone) and I can listen through headset, but the problem appeared again. Is there something else that I can do (except go to Sony Service Center)? Thanks for your response