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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Automatically restart problem

Visitor
Message 1 of 7
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Message 1 of 7

Automatically restart problem

Hi my Xperia z1c usually restart automatically. This problem occurs mostly while using Internet apps like Facebook, hike etc. I have tried repair by pc companion also but still facing the same problem. If anyone has any idea please share.
6 REPLIES 6
Emperor
Message 2 of 7
2,910 Views
Message 2 of 7

Re: Automatically restart problem

You might want to get a brand new SIM card, does it happen with any other app? 


@akysafeda




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 7
2,907 Views
Message 3 of 7

Re: Automatically restart problem

@akysafeda

 

Boot on safe mode, and try to use the internet, see if the phone restarts, if it does then get a brand new SIM card, make sure that it is a MICRO SIM card

 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 4 of 7
2,905 Views
Message 4 of 7

Re: Automatically restart problem

@uliwooly yes it happens during phone calls also
Emperor
Message 5 of 7
2,902 Views
Message 5 of 7

Re: Automatically restart problem

@akysafeda

 

Do you have a MICRO SIM card or did you cut/trimmed a regular SIM card? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 6 of 7
2,380 Views
Message 6 of 7

Re: Automatically restart problem

The phone suddenly keeps restarting with no reason. I am using the phone without sim card jau with wi fi . I tried every thing and restored factory settings but nothing. The only way is to keep it on safe mode

Highlighted
Visitor
Message 7 of 7
2,269 Views
Message 7 of 7

Re: Automatically restart problem

Same here. Xperia home stops working, phone reboots. Nothing helps. Factory reset, no apps installed, no sim card, no SD card. 

Sony, is it a conflict with an android update??