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new firmware 28.0.A.7.27/31

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Visitor
Message 1 of 9
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Message 1 of 9

new firmware 28.0.A.7.27/31

How can i upgrade my phone to the newest firmware? pc companion won't download it and software update in the phone won't either. If i can't get these updates soon i'm going to have to return this phone

8 REPLIES 8
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Emperor
Message 2 of 9
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Message 2 of 9

Re: new firmware 28.0.A.7.27/31

Do you get an error?

Out of curiosity, how is it a deal breaker that update?



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Visitor
Message 3 of 9
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Message 3 of 9

Re: new firmware 28.0.A.7.27/31

there's no error it just says i'm already updated. The phone overheats like crazy, I can't even hold it sometimes. 

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Emperor
Message 4 of 9
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Message 4 of 9

Re: new firmware 28.0.A.7.27/31

You can contact your local Xperia care regarding when the update will be released. But the phone will get hot the more you use it, more so if you record on 4K

http://www.sonymobile.com/global-en/support/contact-us/



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Visitor
Message 5 of 9
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Message 5 of 9

Re: new firmware 28.0.A.7.27/31

the update is already released, others have it. How do I update manually?

 

Sony refuses to help because i'm in the wrong region. I don't understand the problem. the phone is from the region where the update exists, i'm not standing in the right country so i'm ? this is stupid.

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Emperor
Message 6 of 9
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Message 6 of 9

Re: new firmware 28.0.A.7.27/31

Calm down, this is a user based forum, I understand your frustration but do respect the forum guidelines. If you bought the phone on a region that has the update available, you should be able to get the update, it doesn't matter if you are on a different country



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Visitor
Message 7 of 9
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Message 7 of 9

Re: new firmware 28.0.A.7.27/31

tell sony that. I'm returning the phone.

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Emperor
Message 8 of 9
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Message 8 of 9

Re: new firmware 28.0.A.7.27/31

@acme64

 


@acme64 wrote:

tell sony that. I'm returning the phone.


You tell Sony




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Moderator
Message 9 of 9
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Message 9 of 9

Re: new firmware 28.0.A.7.27/31

There are already topics about overheating on this device:

https://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Z3-CAMERA-CRASHES-AFTER-OVERHEATING/m-p/1009503#U10...

 

https://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Z3-Camera-gets-too-hot/m-p/1009086#U1009086

 

About updates,see this:

https://talk.sonymobile.com/t5/Software-Updates/Android-5-1-When-are-we-getting-Lollipop-Which-Xperi...



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.