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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

forgot the password to open my phone

Highlighted
wra
Rookie
Message 1 of 20
17,884 Views
Message 1 of 20

forgot the password to open my phone

I have Sony z1 phone and I forgot the password to open my phone can you please help me.

19 REPLIES 19
Highlighted
Emperor
Message 2 of 20
17,876 Views
Message 2 of 20

Re: forgot the password to open my phone

  1. You have 2 options

 

1. remember your password 

 

or 

 

2. reset your phone

 

if you choose then you have 3 options 

 

  1. SUS
  2. MyXperia (reset device) 
  3. Device Manger (reset device) 

 

MyXperia

 

https://myxperia.sonymobile.com/

 

or

 

Google Device Manager

 

https://www.google.com/android/devicemanager?hl=en

 

or

 

Update Service (SUS)




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 3 of 20
17,865 Views
Message 3 of 20

IF YOU FORGET LOCK PASSWORD/PATTERN

If you forget the pin try this- Go to my xperia (https://myxperia.sonymobile.com) and click on the lock and enter a NEW 4 pin code (which overrides the old lock). Then just unlock your phone using the 4 digit code and then you can change the code again if you want to.

Hope it works for you
Highlighted
Sam
Sony Xperia Support
Message 4 of 20
17,842 Views
Message 4 of 20

Re: IF YOU FORGET LOCK PASSWORD/PATTERN

Good advice, but just to elaborate you need to have setup this service on your device prior to forgetting to lock.

 

 


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Highlighted
One time poster
Message 5 of 20
14,452 Views
Message 5 of 20

Re: forgot the password to open my phone

i have the same problem now , can i do something for not losing my data ? . it's very important .

Highlighted
One time poster
Message 6 of 20
11,959 Views
Message 6 of 20

Re: forgot the password to open my phone

I can't get on my z5

Highlighted
One time poster
Message 7 of 20
11,581 Views
Message 7 of 20

Re: forgot the password to open my phone

i forgot my password

Highlighted
One time poster
Message 8 of 20
11,021 Views
Message 8 of 20

Re: forgot the password to open my phone

Forgot my password to open my phone

I have Sony Xperia Z1 I forgot the password 

please help me 

Highlighted
Visitor
Message 9 of 20
10,310 Views
Message 9 of 20

Re: forgot the password to open my phone

Forgot the password to open my phone


wrote:

i have the same problem now , can i do something for not losing my data ? . it's very important .


 

Highlighted
One time poster
Message 10 of 20
9,009 Views
Message 10 of 20

Re: forgot the password to open my phone

forgot the password to open my phone