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If you want to get the max out of your Xperia phone then check out Xperia tips page.

Z5 Premium - no headphones in box?

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Apprentice
Message 31 of 39
996 Views
Message 31 of 39

Re: Z5 Premium - no headphones in box?

Mine came from Singapore and had head phones, quick charger and glass screen protector. 

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Moderator
Message 32 of 39
975 Views
Message 32 of 39

Re: Z5 Premium - no headphones in box?

Uch10 or uch20?
Lots of people believe that uch20 is a quick charger when in fact it is a new revision of the standard charger.


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
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Apprentice
Message 33 of 39
958 Views
Message 33 of 39

Re: Z5 Premium - no headphones in box?

UCH10, with prongs that fit American sockets 

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Adviser
Message 34 of 39
933 Views
Message 34 of 39

Re: Z5 Premium - no headphones in box?

It was weird to not have quick charger and the headphones when I bought sony xperia z5 premium.
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One time poster
Message 35 of 39
913 Views
Message 35 of 39

Re: Welcome to the Forum, please introduce yourselves!

Hello I was very disappointed when I opened my present to myself on Christmas Day the reason I had purchased myself the new Sony Z5 phone I had promised myself I have been using Sony products for a good number of years and have always had a Sony mobile phone but to my horror when I opened the box there was no headset No 🎧 headphones I thought this can't be right I have always had headphones with a Sony phone I contacted the Virgin Media shop where I purchased the phone and said contact you guys at Sony L mean for the amount it costs for a Z5 the least you'd think you'll get good quality headphones I am shocked that this is the new way Sony are going. I may have to consider who and what I purchase from now .

" A Very Unhappy Customer "
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One time poster
Message 36 of 39
785 Views
Message 36 of 39

Re: Z5 Premium - no headphones in box?

I have gotten my z5 compact from carephone warehouse. There were no headphones! I called the customer service and they said they give headphones for online customers. Online and store prices are the same, why they did not provide headphones in store is a mistery which I will try to solve.

To note that I paid the phone 439.9 pounds whereas the same fone is 314 pounds on Amazon (by Sony). Carephone warehouse says I can ask refund even though I find the same product on the offical web-site of the product cheaper!

Any advice?

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Inhabitant
Message 37 of 39
774 Views
Message 37 of 39

Re: Z5 Premium - no headphones in box?

My Z5 Compact came with a pair of really cheap headphones. I wouldn't worry about it, in my experience the stock cellphone headphones are sh*tty quality anyways. Get your self a pair of nice ~100$ headphones so you can actually hear the Hi Res Audio. Just use any cheap headphones for heads-free calling and a nice pair of high-end headphones for listening to your music. I haven't been able to find headphones that combine hands-free with audio quality.
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One time poster
Message 38 of 39
714 Views
Message 38 of 39

Re: Z5 Premium - no headphones in box?

I bought one Xperia Z5 Compact from UK and I don't recommend.

Very EXPENSIVE phone WITHOUT HEADPHONES and with a SLOW CHARGER.

Even the cheapest phone I bought in my life came with a headphones.

My next phone will not be a Sony for sure. I'm afraid of it arrives without a charger or another thing.

Very bad experience.

One time poster
Message 39 of 39
465 Views
Message 39 of 39

Re: Z5 Premium - no headphones in box?

Hi guys love the phone hate the delivery man and I did not receive the free head set as in the deal?????! The Dutch postal service is reticulated so please get it sorted as I have now waisted a whole day 

Regards c