account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Z5 Premium - no headphones in box?

Enthusiast
Message 21 of 39
1,169 Views
Message 21 of 39

Re: Z5 Premium - no headphones in box?

I haven't seen any Z5 Premium coming with headphones. I have to agree though. Premium device and no headphones is poor. I thought we might have got the noise cancelling ones at the very least. Sonys marketing department seems non existent.
Highlighted
Enthusiast
Message 22 of 39
1,134 Views
Message 22 of 39

Re: Z5 Premium - no headphones in box?

Greetings,

 

Where i am from all z5 family come with a headphone, charger, USB cable and screen protector and of course the device. my frined brought z5 premium and it came with a headohone, i have z5 compact and it came with a headphone. so depending on which country you are at you will get it or not. i am not sure why sony relased some boxes in some countries with no headphones but i guess we were lucky because the headphone for my old z1 compact is white which is now dirty turned to yellow brownish colour lol and wornout but still work but i am using my brand new headphone which is neat keeping the old one as backup incase i lose or break the new one 

 

Thank you sony. you are the best corp. in the whole world.  

Highlighted
Moderator
Message 23 of 39
1,119 Views
Message 23 of 39

Re: Z5 Premium - no headphones in box?

UK Z5 premium came with basic headphones with O2.
Bought some NC750's off amazon and very impressed with the quality difference.


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Highlighted
One time poster
Message 24 of 39
1,105 Views
Message 24 of 39

Re: Z5 Premium - no headphones in box?

In Finland also no headphones or quickcharger.. I ordered from carrier. I am very disappointed about this.
Highlighted
Inhabitant
Message 25 of 39
1,072 Views
Message 25 of 39

Re: Z5 Premium - no headphones in box?

Same in sweden. Normal charger and cable and no earplugs for ~860 EUR

 

I foresee poor customer retention values.

 

 

Highlighted
One time poster
Message 26 of 39
951 Views
Message 26 of 39

Re: Sony Z5 Premium not very premium

I got my Z5 Premium on launch day on an O2 contract. Came with a charger and USB lead, but no headphones. From what I have read, the Z5/compact/premium should all have been bundled with the MDR-NC750 in-Ear headphones.

 

Sony are doing a discont on the MDR-NC750 at the mo on Xperia lounge, I guess thats something. RRP £60, with discount code £48. I automatically got the Gold membership with the Z5P, so not sure if this applies to everyone.

Highlighted
Inhabitant
Message 27 of 39
945 Views
Message 27 of 39

Re: Z5 Premium - no headphones in box?

Finland , Z5 compact with regular charger. On 600euros pgone this is odd.
Highlighted
Moderator
Message 28 of 39
936 Views
Message 28 of 39

Re: Z5 Premium - no headphones in box?

@srplus
Did you purchase from carphone warehouse?


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Highlighted
Moderator
Message 29 of 39
935 Views
Message 29 of 39

Re: Z5 Premium - no headphones in box?

And only very few markets got the nc750's
No UK sellers shipped with them


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Highlighted
Commissioner
Message 30 of 39
912 Views
Message 30 of 39

Re: Z5 Premium - no headphones in box?

Mine was imported from Taiwan(I think), had headphones, and a quick charger.