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Wifi doesn't connect while phone is in sleep

SOLVED
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Adviser
Message 141 of 166
1,171 Views
Message 141 of 166

Re: Wifi doesn't connect while phone is in sleep

When my phone (z5c) is in standby, it disconnects from the wifi, worst when I wake my phone up it does not connect back automatically to the wifi. I need to do it manually. I am traveling a lot and this happens with any wifi. So it can't be related to the wifi. I have also the latest firmware. I am sure Sony is aware of the problem, there are many treads about it in all z5 related forums including in other countries.
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Adviser
Message 142 of 166
1,177 Views
Message 142 of 166

Z5 wifi

Ever since the update to OS 6.0, my WiFi no longer automatically connects to saved WiFi networks.. Anyone else have this issue and possible solution?
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Adviser
Message 143 of 166
1,151 Views
Message 143 of 166

Re: Z5 wifi

Z5 Compact.

First question, yes, it never reconnects automatically (do a search on the forum). Worse, WIFI also drops when in Standby. Many have that issue.
Second question, no.

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Regular
Message 144 of 166
1,131 Views
Message 144 of 166

Re: Wifi doesn't connect while phone is in sleep

what nonsense is this????

the forum admin deemed my topic not necessary and combine it into this thread marking it solved.

super disappointed with SONY on this wifi issue.

they just brush this as a "solved" issue and decides NOT to listen to the users.

likely will be my first and LAST sony phone.

seriously disappointed.

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fax
Regular
Message 145 of 166
1,110 Views
Message 145 of 166

Re: Wifi doesn't connect while phone is in sleep

Ridiculous indeed. The "community manager" actually suggested to open a separate topic three weeks ago: http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Wifi-doesn-t-connect-while-phone-is-in...

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Inhabitant
Message 146 of 166
1,102 Views
Message 146 of 166

Re: Wifi doesn't connect while phone is in sleep

Yes and I opened already a new thread 3 weeks ago but nobody takes care about it.

 

http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/WIFI-communication-paused-when-phone-g...

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Inhabitant
Message 147 of 166
1,049 Views
Message 147 of 166

Re: Wifi doesn't connect while phone is in sleep

The latest firmware update 32.2.A.0.253 does not solve the issue. The issue is still there. See also here:http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/WIFI-communication-paused-when-phone-g...

 

 

 

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Adviser
Message 148 of 166
1,004 Views
Message 148 of 166

Re: Wifi doesn't connect while phone is in sleep

It seems this new firmware addressed the problem for me....The WIFI does not longer disconnect when in standby.

I definitively won't thank them for this as this very fundamental / basic / critical issue impacted me for too long and without any communication (acknowldgement) from Sony...

 

The only remaining problem is that my Z5 compact still does not automatically reconnect to a known WIFI, need to do it manually.

This will be my last Sony.

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Adept
Message 149 of 166
931 Views
Message 149 of 166

Re: Wifi doesn't connect while phone is in sleep

its not solved with the new update.

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Adviser
Message 150 of 166
913 Views
Message 150 of 166

Re: Wifi doesn't connect while phone is in sleep

Yes, indeed, I thought the new release addressed the WiFi issue, but it didn't, it reoccured few days after, worst I then also started experiencing BT disruptions. This phone became just unusable.

This weekend I did a factory reset and reinstalled few applications. Both the WiFi and BT have been working fine for 24 Hrs now, no disruptions, no WiFi drops.

So, my suggestion, try a factory reset.

I am now wondering if and when this issue will reoccur as it might be related to a specific app or the number of apps.