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Updating a Chinese Z2

SOLVED
Inhabitant
Message 1 of 2
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Message 1 of 2

Updating a Chinese Z2

This Z2 doesn't want to update from 5.0.2

Any ideas on how?

DSC_0445.JPGZ2a.PNG

1 ACCEPTED SOLUTION

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Sony Xperia Support
Message 2 of 2
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Message 2 of 2

Re: Updating a Chinese Z2

Hi @Lent2019,

Could you please send me a private message with the IMEI number of the device? I need to see what kind of customization it's running. To find the IMEI number, open up the Phone application and type in *#06#.

To send me a private message, click on the link below and click on "Send a message" in the top right corner.

https://talk.sonymobile.com/t5/user/viewprofilepage/user-id/885297 

Thanks.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

1 REPLY 1
Highlighted
Sony Xperia Support
Message 2 of 2
246 Views
Message 2 of 2

Re: Updating a Chinese Z2

Hi @Lent2019,

Could you please send me a private message with the IMEI number of the device? I need to see what kind of customization it's running. To find the IMEI number, open up the Phone application and type in *#06#.

To send me a private message, click on the link below and click on "Send a message" in the top right corner.

https://talk.sonymobile.com/t5/user/viewprofilepage/user-id/885297 

Thanks.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post