2014-09-29 08:06 PM
i tried all the steps and it wont work. the fone led blinks red but is not connecting... what do i do i only have the fone for a month now.
2014-09-30 01:40 AM
In this case I would advise speaking with your local Xperia Care team regarding having an assessment arranged.
2014-10-02 05:35 PM
2014-10-02 10:17 PM
God bless you! I went to T-Mobile store to have them take a look at the phone and I was told I'd have to buy a new one. After doing what you said, everything works now. Thank you for your post!
2014-10-07 06:18 AM
Thanks....started working after the reset ( power button + volume up button)
2014-10-08 06:54 PM
Hi, I am having similar issue with my phone...the phone was plugged into the wall and it was 100% charged. i disconnected the phone and got a call. After my phone call, i checked my mobile and the phone is dead. My phone is not under warranty anymore. I have Sony Xperia Z1. I tried holding the power and vol up button and no LED glows
I have plugged my phone to a wall outlet now, but i would appreciate if someone can let me know further
2014-10-10 07:40 AM
2014-10-13 03:44 PM
The best answer! my ohone was switched off when I tried to connect it to my wifi connection. pressed vol up+ power button and finally it worked.. thank you so much!
2014-10-15 10:37 AM
I just had this problem and looked up in my set up instructions it gave advice on how to shut it down if it hangs which is to open up the back and at the bottom is an off button and you put something small into the hole and hold it down till it switches off. Voila! it worked now got it on charge and working normally.