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Problem with messaging app after update to Lollipop 5.1.1

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Adviser
Message 1 of 9
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Message 1 of 9

Problem with messaging app after update to Lollipop 5.1.1

After update to Lollipop 5.1.1 I can't see my own picture in sms app. The pictures of other contacts can I see normal. The other things are working ok.
With other SMS apps is no such problem, I can see my own picture and from contact.

Screenshot_2015-09-22-18-47-27-edited [800x600].png

1 ACCEPTED SOLUTION

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Moderator
Message 9 of 9
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Message 9 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

The solution is here:

https://talk.sonymobile.com/t5/Xperia-Z3/Message-app-owner-avatar-picture-not-shown/m-p/1026723#M221...

 

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8 REPLIES 8
Sony Xperia Support
Message 2 of 9
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Message 2 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

Is the image you selected on the internal memory or SD Card?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Adviser
Message 3 of 9
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Message 3 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

It's on the SD card.

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Sony Xperia Support
Message 4 of 9
3,977 Views
Message 4 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

Please try moving it to the internal memory then set it again.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Adviser
Message 5 of 9
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Message 5 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

Have tried this and is still not showing the picture.

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Adviser
Message 6 of 9
3,913 Views
Message 6 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

I have tried to repair this update and until you don't reboot you can see your own picture. Then I rebooted the phone and the picture is gone.

The picture I have set to owner is there, just not in SMS app.

Picture for owner is set from internal memory.

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Genius
Message 7 of 9
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Message 7 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

Hi @xyzq

 

Can you try with another picture and see if it can be set  ?

 

I'm at disposal for any question.

 

Best Regards,

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
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Adviser
Message 8 of 9
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Message 8 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

Have already tried this and also didn't work.

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Moderator
Message 9 of 9
4,840 Views
Message 9 of 9

Re: Problem with messaging app after update to Lollipop 5.1.1

The solution is here:

https://talk.sonymobile.com/t5/Xperia-Z3/Message-app-owner-avatar-picture-not-shown/m-p/1026723#M221...

 

Thread locked.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

View solution in original post