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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Microphone Problem only in Regular Calls| Lolipop 5.0.2

SOLVED
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One time poster
Message 101 of 158
1,771 Views
Message 101 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Dear parjanya

Go to settings > call > uncheck the microphone noise suppression

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One time poster
Message 102 of 158
1,686 Views
Message 102 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

I had the same problem with my Z1 I think it is due to memory leak in Andoid 5.0 and 5.0.2 Samsung and HTC owners have the same problem. I have solved the problem by moving all my apps (which can be moved) to the SD memory card. I live in Norway and everyone here has or had this problem, but for my part it is now resolved.

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One time poster
Message 103 of 158
1,638 Views
Message 103 of 158

voice breaking problem

Hi, my xperia Z1 has the same problem after updating its android software, please help me to solve this problem. Because I can't talk anymore by the phone...
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Master
Message 104 of 158
1,635 Views
Message 104 of 158

Re: voice breaking problem

Have you tried disabling noise reduction under Settings > Call? If not, you can give it a try to see if it helps. 

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

One time poster
Message 105 of 158
1,598 Views
Message 105 of 158

Issues for hearing

My Z1 always have problems with the handset. Suddenly I can't hear but If I reset all the settings or update the software I can hear. Help me, please
Many thanks
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Master
Message 106 of 158
1,590 Views
Message 106 of 158

Re: Issues for hearing

Does this happen when in safe mode as well? To turn the safe mode on, press and hold down the on/off key until the menu pops up. Here you press and hold down on the 'turn off' option until you get a question asking you about safe mode. Try running the phone in safe mode and see if the problems persist. If they do not, the issues you're experiencing is caused by 3rd party/installed software.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Visitor
Message 107 of 158
1,523 Views
Message 107 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Problem only started after updating to lollipop. All voice calls worked fine since getting the phone 8 months ago. No new apps etc. Android sw only change.
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Learner
Message 108 of 158
1,493 Views
Message 108 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

I m also facing similar issue that when I call the other party says my breaks or some sort of computerised voice comes, voice is also unclear. I bought Sony xperia z1 four months ago. my problem was started before I updated it to lollipop. sound quality is fine on voice regarding.
I tried disabling noise suppression but in vain.
Now I will try pcc repair.
Sony please help me as in Pakistan Sony has closed their service centres for mobile phones.
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Learner
Message 109 of 158
1,451 Views
Message 109 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Today I disabled noise suppression, speaker voice enhancement and changed voice quality to normal from bright and My z1 has started behaving very normal. I Hope it stays fine.
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One time poster
Message 110 of 158
1,304 Views
Message 110 of 158

Re: Microphone Problem only in Regular Calls| Lolipop 5.0.2

Dear Freind

 

 

Its bad R&D from Sony xperia they have not done compatibility studies properly Lolipop is not suitable for Z1 kindly file a petetion in consumer forum you will get full money back or upgraded version of any xperia devise