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IMEI # not valid

SOLVED
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Forum Legend
Message 11 of 46
1,679 Views
Message 11 of 46

Re: IMEI # not valid

Hi @YessDuque,

Could you send me a PM with your IMEI-number and I will check if I can do something from my end.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Learner
Message 12 of 46
1,635 Views
Message 12 of 46

Re: IMEI # not valid

Hi Hampus, I've the same problem. I've bought a Z3 Compact a few weeks ago, I tried to register my Phone but appears a message about an invalid IMEI, please help.
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Forum Legend
Message 13 of 46
1,625 Views
Message 13 of 46

Re: IMEI # not valid

Hi @Brian25,

 

I cannot see anything strange for your device when I check from my end. Could you try to logout and login again to see if the phone have appeared? 

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Learner
Message 14 of 46
1,619 Views
Message 14 of 46

Re: IMEI # not valid

I've checked again. Finally appeared. It's OK now.
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Forum Legend
Message 15 of 46
1,612 Views
Message 15 of 46

Re: IMEI # not valid

That's good to hear! Slightly smiling Face

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Inhabitant
Message 16 of 46
1,505 Views
Message 16 of 46

Re: IMEI # not valid

I have the same problem with my Z5: The IMEI is not valid
Highlighted
One time poster
Message 17 of 46
1,395 Views
Message 17 of 46

Re: IMEI # not valid

Same problem with my Phone... Both imei numbers are invalid... My model is E1...
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One time poster
Message 18 of 46
1,385 Views
Message 18 of 46

Re: IMEI # not valid

Hi, I'm from Bangladesh, my IMEI is. But while I was trying to add device here, it says the number isn't vaid. What to do?

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One time poster
Message 19 of 46
1,382 Views
Message 19 of 46

Re: IMEI # not valid

I'm having the same issue with my C5 Ultra (Taiwan)
Highlighted
Learner
Message 20 of 46
1,326 Views
Message 20 of 46

Re: IMEI # not valid

Hi,

I have the same issue when I try to register my Z3 Dual : "The IMEI is not valid" for both imei.

What can I do ?