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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Echo issues during phone call

SOLVED
Commissioner
Message 91 of 138
1,649 Views
Message 91 of 138

Re: Echo issues during phone call

For me:

 

Sound quality in the earpiece is just about acceptable (but still one of the worst I've had in a phone),

 

However I'm always being told that people on the other end cannot hear me well. If I really put the phone flat to my face so the Mic is near to my mouth then it seems to work OK, but it's not natural to be unable to move the phone around a little.

 

I didn't want to immediately send the phone in for repair so I'm trying a new SIM at the moment. Will try for a couple of days.

Highlighted
Learner
Message 92 of 138
1,619 Views
Message 92 of 138

Re: Echo issues during phone call

I am wondering how long does it take for a Sony repair.

Do they replace the handset like iphone or do they actually try repairing it?

I wonder what will happen to the water resistance once they crank the phone open?

Highlighted
Regular
Message 93 of 138
1,567 Views
Message 93 of 138

Re: Echo issues during phone call

Sent mine back today, fingers crossed that I get a working z2 some time soon. It better be a new handset and not a repaired one.... Bad echo during a call was the only problem but its the basic function of a phone that should work before any other functions... Otherwise phone/device was great
Highlighted
Visitor
Message 94 of 138
1,510 Views
Message 94 of 138

Re: Echo issues during phone call

hi my name's mustafa in Turkey

same problem in my country but no solve may be new firmware

Highlighted
Learner
Message 95 of 138
1,395 Views
Message 95 of 138

Re: Echo issues during phone call

how long does it take for a repair?

have you got your phone back? replacement or repair?

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Inhabitant
Message 96 of 138
1,989 Views
Message 96 of 138

Re: Echo issues during phone call

May I send in my details too via PM, or should I open up a separate topic for myself. I have tried everything, but no positive results. However, I'd hate to send my phone in and get some refurbished unit...
Highlighted
One time poster
Message 97 of 138
1,939 Views
Message 97 of 138

Re: Echo issues during phone call

My phone has the same issue and every caller experiences an annoying echo while phoning me. Changing settings in noise cancellation did not work. The newest firmware has been installed on my phone.

 

Should I contact my provider about this issue? Will Sony soon be updating this issue through a firmware update or is this a hardware issue? The phone is just two weeks old and this is the only issue I have experienced so far, albeit a very serious issue.

Highlighted
One time poster
Message 98 of 138
1,162 Views
Message 98 of 138

Re: Fixed echo during phone call z2

Hi! 

Please explain what did you do? I didn't understand about the tape and a 3rd mix something. Thanks. 

Highlighted
Learner
Message 99 of 138
1,797 Views
Message 99 of 138

Re: Echo issues during phone call

I brought my sony z2 to service repair they only do repair installation and give my Phone back. Sorry Phone translate some words.
Highlighted
Regular
Message 100 of 138
1,730 Views
Message 100 of 138

Re: Echo issues during phone call

Same problem here. Bought the phone via Deutsche telekom in Germany. Callers have their echo during any call, overall speaking quality is very bad. Will return the phone on Monday. Or is there any software update round the corner which will cure that problem. Overall i like the phone.