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Dropped Xperia Z2 on floor with a distance of 0,2m

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Message 1 of 7
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Message 1 of 7

Dropped Xperia Z2 on floor with a distance of 0,2m

Yesterday my Xperia Z2 (bought 2 months ago) fell out of my pocket, dropping it with a distance of 0,2m on a hardwood floor. The mobile instantly turned off, not been able to turn it on since.

 

I've tried suggested troubleshooting by pushing the power button and volume up button at the same time. This didnt work... tried to charge it over a night and retry the powerbutton - volume button combination again. Didnt work. Tried the last step, resetting the device by pushing the red button beside the SIM card. Didnt work.... im out of ideas... Any ideas?

 

Probably broken huh??

1 ACCEPTED SOLUTION

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Message 5 of 7
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Message 5 of 7

Re: Dropped Xperia Z2 on floor with a distance of 0,2m

its confirmed. The mobile is broken and couldnt be fixed. Considering that I found a new bug in that mobile every week I'm rather happy to get rid of it. Slightly smiling Face

View solution in original post

6 REPLIES 6
Commissioner
Message 2 of 7
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Message 2 of 7

Re: Dropped Xperia Z2 on floor with a distance of 0,2m

Sounds like the battery has disconnected.

If the phone doesn't appear damaged you should be able to get a repair.

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Message 3 of 7
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Message 3 of 7

Re: Dropped Xperia Z2 on floor with a distance of 0,2m

I'll hand it in for repair today. Then we'll see what happens.

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Talent
Message 4 of 7
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Message 4 of 7

Re: Dropped Xperia Z2 on floor with a distance of 0,2m

Wow! I dropped it from 2 stories right into a tiled floor, but nothing happened! Not even a hair like scratch!
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Message 5 of 7
1,475 Views
Message 5 of 7

Re: Dropped Xperia Z2 on floor with a distance of 0,2m

its confirmed. The mobile is broken and couldnt be fixed. Considering that I found a new bug in that mobile every week I'm rather happy to get rid of it. Slightly smiling Face

View solution in original post

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Enthusiast
Message 6 of 7
1,049 Views
Message 6 of 7

Re: Dropped Xperia Z2 on floor with a distance of 0,2m

Wait you droped it 20 cm and you say it is broken?Huh?
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Message 7 of 7

Re: Dropped Xperia Z2 on floor with a distance of 0,2m

Correct!


@Henryadda21061997 wrote:
Wait you droped it 20 cm and you say it is broken?Huh?