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2014-07-27 11:57 AM
Sony says to wait for Google to release a fixed version of Google Play Services. Sony blames Google but after 2 months it's obvious that Google is in no hurry to fix it. Both Sony and Google have abandoned us. I feel that the most blame should go to Sony because they supplied the phone, the Kitkat update that caused the issues, and the PC Companion software that delivered the update. Many other devices work fine with the current version of Google Play Services therefore the update provided by Sony must be at least partly to blame.
For 2 months we have had to either accept the excessive overheating and extreme battery drain, or apply the so-called work-around and put up with increasingly severe lag, numerous error messages, and a growing number of apps that don't work. For example, the Gmail app was updated yesterday and is now giving me the dreaded "This app won't run unless you update Google Play services" message. The situation will only get worse with each passing day.
I could have become a life-long loyal Sony customer but instead I am now completely done with the Sony brand. I will make sure that my family, friends and colleagues all hear about how Sony treats their customers. I will do everything I can to ensure that nobody I know ever buys a Sony product ever again.
2014-07-28 01:22 PM
I was very happy with my Z but after last update (4.4.2) this phone is s**t :/
all is lagging, app R shutting down, sometimes phone stop working and i have to use emergency shut down..
Chinese phone that i bought to my mom is faster that this...
Can I recover somehow to 4.3? I will loose warranty if i do that?
Can i just go Sony Center, give them phone and after half hour i will get my working phone without losing my files?
2014-07-28 01:48 PM
To get back to 4.3 you will need to manually downgrade using Flashtools in conjunction with a .ftf firmware file
2014-07-28 02:27 PM
I can't say for sure but you aren't unlocking your bootloader or rooting you will be simply downgrading using stock roms
2014-07-28 05:21 PM
2014-07-28 05:34 PM
hi after updating i face problem in recording videos without sound and i lose some of good videos i had record it.
2014-07-29 09:59 AM
Unfortunately updated my Sony Xperia Z to Android 4.4.2 and after the update my phone started lagging a lot.
The problems are
1. Lock Screen doesn't come up
2. Applications not responding very often
3.Phone heating up very quickly
4. Touch Problems
Please provide support to fix the issues
Screenshot of " About Phone" enclosed herewith.