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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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xperia z won't turn on and can't charge.

One time poster
Message 131 of 136
1,639 Views
Message 131 of 136

Re: xperia z won't turn on and can't charge.

Had this issue with a Z5 after the battery ran flat. while on charge (any power source will do) hold the power button + volume up until it vibrates.

Message 132 of 136
1,631 Views
Message 132 of 136

Re: xperia z won't turn on and can't charge.

you beauty. nice one. now to bakc everything up

One time poster
Message 133 of 136
1,505 Views
Message 133 of 136

Re: xperia zr won't turn on and can't charge.

can not turn on or charge................................pls need hlp

One time poster
Message 134 of 136
1,422 Views
Message 134 of 136

Re: xperia z won't turn on and can't charge.

my phone Xperia z4 has been switched off suddenly and I  kept charging more than 3 hours but also it's showing red colour only. what would be the reason any battery problem nor any other problem??

One time poster
Message 135 of 136
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Message 135 of 136

Re: xperia z won't turn on and can't charge.

I have the same prob...but how can you restart a phone that won't turn on??!!

One time poster
Message 136 of 136
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Message 136 of 136

Re: xperia z won't turn on and can't charge.

Same here. This is a known issue with Sony. I got mine working again after keeping it plugged for 3 days. It started to turn on. Grinning Face

 

Now it's dead again. I will try to keep it plugged again maybe it will go back alive. Grinning Face