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Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

xperia z won't turn on and can't charge.

Moderator
Message 31 of 136
18,274 Views
Message 31 of 136

Re: xperia z won't turn on and can't charge.

Power button+vol up until the phone vibrates.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 32 of 136
18,256 Views
Message 32 of 136

Re: my Xperia Zl will no longer turn on, red led's are showing but not blinking

i try to repair my phone last two day but after it finish my phone turn off and cant charge ,dont even see red led , i try to connect to pc companian but it cant , i try to charge it with the power bank and its show up red led and sony logo and turn off then show again.... its keep doing that thing til my power bank power ran off but nothing happen.... IF ANYONE KNOW HOW TO FIX THIS PROBLEM PLS TELL ME.

Apprentice
Message 33 of 136
18,230 Views
Message 33 of 136

Re: my Xperia Zl will no longer turn on, red led's are showing but not blinking

I just want to know why Sony Treat us like this ??? it's not acceptable at all? those phones a expensive and we need a soluation for the problems that we face??

Highlighted
Visitor
Message 34 of 136
18,117 Views
Message 34 of 136

Re: xperia z won't turn on and can't charge.

My phone has been knocking its self off even though it has got quite abit of charge i never thourght nothing of it, then today i had 4% ,i plugged the charger in and it wasnt charging it,so i went and got a brand new charger and that doesnt seem to be working,when i hold the power button to turn it on the red light flashes and that is it,it will not turn on or charge,i have tried holding the up button and power button nothing will work.

 

will someone please tell me whats wrong with my phone?

Moderator
Message 35 of 136
18,115 Views
Message 35 of 136

Re: xperia z won't turn on and can't charge.

Power button+vol up until the phone vibrates does not work?How about if you connect to wall charger for 2 hours and turn the phone on after?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 36 of 136
18,112 Views
Message 36 of 136

Re: xperia z won't turn on and can't charge.

ive had my phone plugged in for about 3 hours without touching it aswell and its just flashing red when i try to turn it on 

One time poster
Message 37 of 136
18,003 Views
Message 37 of 136

Re: xperia z won't turn on and can't charge.

I have tried the power/volume...multiple times...the USB cable will charge 2 other android devices...I cant use the Sony PC campanion because it does not recognize the phone...NO water damage

 

charged on a wall socket for hours...the LED does not come on unless I push the power button then it goes away....

 

any suggestions?? Nothing I have read seems to work

Moderator
Message 38 of 136
18,001 Views
Message 38 of 136

Re: xperia z won't turn on and can't charge.

Sony update service is last chance.If not,take it into service.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

H_C
One time poster
Message 39 of 136
17,975 Views
Message 39 of 136

Re: xperia M won't turn on and can't charge.

1 day ago my phone died so i put it onto charge waited an hour or two and i held the power button but the battery sign with the lightning bolt flashed up!!!!Thinking FaceI need help on what to do!!!! I've tried holding down the volume up and power button at the same time but it doesnt do anything!!Crying Face please help!!!!!

 

thanks.

Sam
Sony Xperia Support
Message 40 of 136
17,971 Views
Message 40 of 136

Re: xperia M won't turn on and can't charge.

@H_C - As you appear to be getting some response from the handset when you try to power it on the software repair should work:

 

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

 

 


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