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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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xperia Z screen wont light up after calls can't end calls

One time poster
Message 61 of 99
4,795 Views
Message 61 of 99

Re: Xperia Z DEFECTIVE SCREEN !!! HELP !!

fast you have to chaq all led ways 

then u tuk out 

One time poster
Message 62 of 99
4,762 Views
Message 62 of 99

Re: xperia Z screen wont light up after calls can't end calls

helloooo friends...

I have the same problems that you face during calls.. Screen black out and can`t do any thing till call cut by other person.

My problem is solved now. I try soo many things like uninstall all applications, master reset phone and memory card but cant solved it...I solved it just only change the lamination of screen guard...

Dont use screen guard which comes with the phone, dont laminated screen with matt lamination or glass lamination, and dont use thick material for lamination...

Just use simple lamination or glossy lamination..

Still if you have problem without any lamination or cover then it surly, there something problem with sensor....

One time poster
Message 63 of 99
4,613 Views
Message 63 of 99

Re: xperia Z screen wont light up after calls can't end calls

@GeoffH "perhaps you can offer a solution instead of being critical"
He offered a solution from his very first comment you ignorant **bleep**, it was to set the power button so it ends calls when pressed. He even gave instructions on how to do it!


One time poster
Message 64 of 99
4,576 Views
Message 64 of 99

Re: Xperia Z DEFECTIVE SCREEN !!! HELP !!

 

Spoiler
Spoiler
 

 

 

IMG_20140914_133933.jpg

One time poster
Message 65 of 99
4,370 Views
Message 65 of 99

Re: xperia Z screen wont light up after calls can't end calls

It's definitely a hardware issue. Particularly the proximity sensor. I had this problem for a few days. Once on a call, the screen goes black and no way to end the call until the other party hangs up. I turned of the phone and pressed the top part of the phone, where the proximity sensor is and turned back on and pressed again for about 10 to 15 seconds and the problem is gone.
I am sure its not an application problem or screen protector issue. I have tried a few custom roms as well and it was the same. Pressing the proximity sensor solved it. Thanks for those who shared the solution. Slightly smiling Face
One time poster
Message 66 of 99
4,289 Views
Message 66 of 99

Re: xperia Z screen wont light up after calls can't end calls

I actually seemed to work with shutdown and start up the phone while pressing the corner where the sensor is. At least it works now at the first test. My problem have occured after I applied a screen protector (not a cheap one). It may also be a combination of display change and the screen protector, I have done both lately but I have tested the sensor while lifting the protection from the screen and the sensor worked.

One time poster
Message 67 of 99
4,123 Views
Message 67 of 99

Re: xperia Z screen wont light up after calls can't end calls

 

@Richo wrote:

I actually had this problem and I fixed it!!! on my phone the screen would shut off when i make a call and would not turn on no matter what. hope this also works for all of you.

 

Turn off phone

Press firmly on proximity sensor

Turn on phone

Once on main screen

Press firmly on proximity sensor

Try to make a call

I hope it works for you



OMG it really worked!!!! Thanks

One time poster
Message 68 of 99
4,084 Views
Message 68 of 99

Re: xperia Z screen wont light up after calls can't end calls

I have had this problem, really frustrating when confronted with options, screen went black so I could not press nueric key.

 

Did what you said, simply queezed both sides of the top of the Z£, swithched off, switched back on, pressed hard again, both sides and it worked.

 

Thanks very much

One time poster
Message 69 of 99
4,025 Views
Message 69 of 99

Re: xperia Z screen wont light up after calls can't end calls

i have similar problem about xperia z

One time poster
Message 70 of 99
3,982 Views
Message 70 of 99

Re: xperia Z screen wont light up after calls can't end calls

Same problem here... I managed to solve the problem and now my prone turns screen ON/OFF during calls again.

I actually uninstalled "Xperia mobile transfer" application