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2014-01-15 02:33 AM
2014-01-16 11:48 AM
2014-01-17 12:08 PM
I am too having the same problem for past three months since when I bought Z1. I have also tried all the tantrums suggested by learned technical experts from various places including those from SONY customer support. But unfortunately nothing has worked till now. Really annoying experience it is giving me. Please some actual user help me out from this problem of Z1. Thanks.
Hello :-) I've been having this problem since I got my Z1 and have followed different pieces of advice from this forum and still have the issue. I have no screen cover, settings have been restored, 3rd party apps were removed...nothing has made a difference. Please advise if a solution to this problem has been discovered. My partner has the Xperia and doesn't have this issue so I'm assuming it's a new tech/engineering/maufacturing/software issue with the Z1 model. Looking forward to hearing from you :-)
2014-04-07 05:02 AM
Remedy to this problem is:
1. Shut down you phone
2. While shutting down put your palm covering the proximity sensor (upper part of your phone near the speaker area)
3. While still covering the proximity sensor turn on the phone
Just as simple as that and this have solve the problem.
2014-05-30 10:25 PM
It actually did work! But I pressed really hard three times. Almost got scared that I heard a "pop" from the phone. BUT IT WORKED!!! Thank you guys.
2014-06-05 03:24 AM
Hi, I am having the same problem. whenever i try to make a call, my phone screen turns off; sometimes I can't even get it back with the power button; i have to restart my phone! I don't have any film protect on my phone. this problems started when i updated the newest versiont today! I already uninstalled all 3rd party softwares and it doesn't solve the problem!!!