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2017-02-23 02:38 PM
2017-05-23 11:55 PM
This (press on proximity sensor) worked for me too. What a godsend: it was really irritationg. FYI proximity sensor is about 1.5cm down from top of screen on left side.
2017-06-07 04:33 PM
i got this just the other day, and am about to head off travelling and i really don't want to take it back for fixing as i wont be here to get it back!
i can make calls or recieve calls and then the screen goes black when put to my ear as it should, but most of the time [not all the time] when i finish the call and take it away from my ear it wont light up so i can't end the call. i have to wait for the othe person to hang up, and even then sometimes it wont light up.
if it's a home line and they hang up the phone call doesn't end so it just stays black and i can't do anything.
i can restart it by pressing the off button and volume up at the same time, but i don't want to have to restart my phone every time i make a phone call.
has any one had this issue? is there something i'm doing wrong? i've never had a sony before, but i'm guessing it's a fault!
I also suffering thus problem, so plz anyone help me.
2017-07-01 11:42 AM
I am facing the same issue, i have even removed my tempered glass at all but same thing is happening.The basic funtionality of phone is not working.Please provide resoultion
2017-09-01 02:50 AM
I have a similar situation. When I am on a call my screen stays black and I can't interact with the phone to push buttons for all of those annoying interactive calls.
2017-10-13 12:02 AM
Hello, can someone tell where the PROXIMITY SENSOR is located on a Xperia Z5 compact . thank you!
2017-11-02 11:56 PM
This might sound absurdly simple but it worked on my phone. I spray and wiped the sensor. I think only a small percentage of users will have this simple success but I tried EVERYTHING else. I downloaded updates, stopped apps etc and... Nothing. Spray and wipe? BAM
2018-11-09 07:07 PM
Very smart answer and also solution.
nice day, it helps me a lot.