Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Sony Mobile Communications
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2013-07-09 12:33 AM
2013-07-09 12:33 AM
Best thing to do malaksalem is to sign the petition and to contact sony xperia support and start of the claim proceedure.
Phone is the best approach: http://www.sonymobile.com/gb/support/contact-us/ +44 (0)8705 237 237
Petition: http://tinyurl.com/XperiaZPetition
2013-07-09 01:05 AM
2013-07-09 01:05 AM
If you guys didn't damage it and the phone broke itself then please sign the petition! http://tinyurl.com/XperiaZPetition
Lots of people had had this on the front and back of the phone!
2013-07-09 07:03 AM
2013-07-09 07:03 AM
hi all,
I m from INDIA even im facing the same problem as u all.
i signed the petition as L2wis adviced.
hope for a good thing...........
2013-07-09 10:30 AM
2013-07-09 10:30 AM
GeoffH schrieb:
can we see pictures please of these damaged phones otherwise there's no point in posting it here, take your argument up with the local support
no problem, you have seen my pictures in my thread, just the glass is broken - no other damage. even the the frame or the protectorfilm dont have smallest scratches.
you say glass is slightly flexible, you are right - the answer fits when you use cheap hardened glass.
lets take a look what modern glass can do (and that is not the newest version of gorilla glass!):
2013-07-09 10:40 AM
2013-07-09 10:40 AM
Someone keeps deleting my post..
I dont think there was anything in it warrented it to be deleted
Mod. Can you reply please?
2013-07-09 10:43 AM
2013-07-09 10:43 AM
humm odd, I read the post as it was included in the email notification and there didn't appear to be anything wrong with it. Maybe it contained too much truth!?
2013-07-09 11:02 AM
2013-07-09 11:02 AM
i was thinking the same but I would like confirmation from a Mod.
Thanks
2013-07-09 11:10 AM
2013-07-09 11:10 AM
My post from yesterday was also deleted
On a side note my phone has now be received by Sony and is awaiting assesment
2013-07-09 11:52 AM
2013-07-09 11:52 AM
maybe the superusers have hidden superpowers?
sorry, could not resist.
2013-07-09 12:01 PM
2013-07-09 12:01 PM
my post may give others a heads up on how to handle such a large device in their pockets etc and help make them aware that it may be possible to crack the glass if care is not taken - perhaps it might have helped the handfull of people posting on this thread if you had read it weeks ago
anyway good luck with your claims and I hope you get some result