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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia z glass back cracked on it's own?!

Visitor
Message 123 of 578
806 Views
Message 123 of 578

Re: Xperia z glass back cracked on it's own?!

Best thing to do malaksalem is to sign the petition and to contact sony xperia support and start of the claim proceedure.

Phone is the best approach: http://www.sonymobile.com/gb/support/contact-us/  +44 (0)8705 237 237

Petition: http://tinyurl.com/XperiaZPetition

Visitor
Message 124 of 578
2,268 Views
Message 124 of 578

Re: Xperia Z screen cracked in pocket

If you guys didn't damage it and the phone broke itself then please sign the petition! http://tinyurl.com/XperiaZPetition

Lots of people had had this on the front and back of the phone!

One time poster
Message 125 of 578
806 Views
Message 125 of 578

Re: Xperia z glass back cracked on it's own?!

hi all,

I m from INDIA even im facing the same problem as u all.

i signed the petition as L2wis adviced.
hope for a good thing...........

Visitor
Message 126 of 578
789 Views
Message 126 of 578

Re: Xperia z glass back cracked on it's own?!

GeoffH schrieb:

can we see pictures please of these damaged phones otherwise there's no point in posting it here, take your argument up with the local support

no problem, you have seen my pictures in my thread, just the glass is broken - no other damage. even the the frame or the protectorfilm dont have smallest scratches.

you say glass is slightly flexible, you are right - the answer fits when you use cheap hardened glass.

lets take a look what modern glass can do (and that is not the newest version of gorilla glass!):


Visitor
Message 127 of 578
818 Views
Message 127 of 578

Re: Xperia z glass back cracked on it's own?!

Someone keeps deleting my post..


I dont think there was anything in it warrented it to be deleted

Mod. Can you reply please?

Visitor
Message 128 of 578
817 Views
Message 128 of 578

Re: Xperia z glass back cracked on it's own?!

humm odd, I read the post as it was included in the email notification and there didn't appear to be anything wrong with it. Maybe it contained too much truth!?

Visitor
Message 129 of 578
817 Views
Message 129 of 578

Re: Xperia z glass back cracked on it's own?!

i was thinking the same but I would like confirmation from a Mod.

Thanks

One time poster
Message 130 of 578
817 Views
Message 130 of 578

Re: Xperia z glass back cracked on it's own?!

My post from yesterday was also deleted

On a side note my phone has now be received by Sony and is awaiting assesment

Visitor
Message 131 of 578
817 Views
Message 131 of 578

Re: Xperia z glass back cracked on it's own?!

maybe the superusers have hidden superpowers?

sorry, could not resist. Smiling Face with open mouth & closed Eyes

Genius
Message 132 of 578
817 Views
Message 132 of 578

Re: Xperia z glass back cracked on it's own?!

my post may give others a heads up on how to handle such a large device in their pockets etc and help make them aware that it may be possible to crack the glass if care is not taken - perhaps it might have helped the handfull of people posting on this thread if you had read it weeks ago

anyway good luck with your claims and I hope you get some result