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If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia z glass back cracked on it's own?!

Visitor
Message 113 of 578
1,238 Views
Message 113 of 578

Re: Xperia z glass back cracked on it's own?!

Nice that your getting the phone back for free.

I was told i would get my "dismantled parts" of my phone and i would need to pay for them.

And also just been told by sony they have gone "MISSING".

Sign the petition if you can and follow me on twitter.

@arichardsonukne

Petition:- http://tinyurl.com/XperiaZPetition

Thanks

Visitor
Message 114 of 578
1,238 Views
Message 114 of 578

Re: Xperia z glass back cracked on it's own?!

Hi sandhyaharidas,

Do you have the links to the other posts? Would be good to see them and build up a full profile of how wide spread this issue is

Many Thanks

Anthony

Visitor
Message 115 of 578
1,220 Views
Message 115 of 578

Re: Xperia z glass back cracked on it's own?!

Slight suspicion you work for Sony :-)

oh and pretty much slating peoples comments on pretty much everything you have commented on.

One time poster
Message 116 of 578
1,214 Views
Message 116 of 578

Re: Xperia z glass back cracked on it's own?!

Hi,

The isssue is quite wide spread as can be seen on these links to other discussion forums on similar cases of Xperia Z:

http://forum.xda-developers.com/showthread.php?t=2205591

http://androidforums.com/sony-xperia-z/717781-xperia-z-screen-problems.html

http://www.mordorhq.com/showthread.php?8867-Sony-Xperia-Z-Do-not-buy!

The problem on overheating of phone and dismal battery charge has been brought on another site:

http://www.trustedreviews.com/opinions/why-the-sony-xperia-z-breaks-my-heart

Regards,

Sandhya

Genius
Message 117 of 578
1,205 Views
Message 117 of 578

Re: Xperia z glass back cracked on it's own?!

can we see pictures please of these damaged phones otherwise there's no point in posting it here, take your argument up with the local support

Visitor
Message 118 of 578
1,205 Views
Message 118 of 578

Re: Xperia z glass back cracked on it's own?!

wookiebear schrieb:

He has to with 925 posts since March, who would waste their life on these forums apart from disgruntled customers trying to get an issue fixed.

are you wondering? 899 post includes just "contact your local support" *lol*

what the "superusers" dont understand, an forum is made for discussion, and when superusers are empty of arguments.....

....can we assume you're going to bend another ear for the next few weeks....

or

.... you've made your point now move on....

dear supermegadiamondpowerusers, please dont treat users like idi-ots

btw, i signed the petition and i´m very happy - not one of the problems in this whole forum fits to the successor of the Z (S4)

dear mods, make your work Slightly smiling Face

oh, thanks to the mailnotification - all users that wrote here can read my opinion

Genius
Message 119 of 578
1,205 Views
Message 119 of 578

Re: Xperia z glass back cracked on it's own?!

i have followed the links and it's either complete rubbish or the same handfull of people posting between XDA and here - if you damaged your phone man up and get on with it

phones get damaged for various reasons - a big slim phone like the EZ needs a little thought when you want to carry it around - a tight pair of jeans is going to present stresses that will cause it to break - if the phone was too big you should have bought something smaller

it's like throwing a Sony Experia Ultra (huge phone) in the back pocket of your jeans and expecting it to survive a lap of  aintree - the EZ is a big phone, it will not survive in the pocket of your tight jeans front or back even just sitting, if you're going to carry a large device around you need to understand some simple limitations, my wallet is in my back pocket all the time and boy does it take abuse - there is no way any phone would survive let alone my EZ

glass is slightly flexable but it has limits - you want to know what the limits are - the glass on these phones is about five times stronger than a standard pint beer glass, it's strong but with the right knock it will break

hardly a problem limited to Sony

http://support.t-mobile.com/thread/38170?start=0&tstart=0:en-GB:IE-Address&ie=&oe=

Visitor
Message 120 of 578
1,205 Views
Message 120 of 578

Re: Xperia z glass back cracked on it's own?!

i carry my s4 all the time in the same pockets which the Z was in when it was broken, no cracks, no scratches, nothing, its all just fine!

its maybe a very big quality gap between the 2 phones, modern gorilla glass 3 in the s4 contra old-tech hardened glass in the Z.

or is there a other reason why sony dont name his glass?

maybe its so cheap that no one would buy the Z when he figures out that the material of the screen is long ago outdated.

Visitor
Message 121 of 578
1,205 Views
Message 121 of 578

Re: Xperia z glass back cracked on it's own?!

Guys don't feed the troll!

I had a follow up phone call from the lunchtime accusation of hacking my phone to appologuise as there had been a human error mixup. Going to recieve another phone call as to what is happening.

@GeoffH please don't call me a liar.

One time poster
Message 122 of 578
1,205 Views
Message 122 of 578

Re: Xperia z glass back cracked on it's own?!

can anyone help me with my problem too ? Slightly frowning Face