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Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Xperia Z won't charge unless completely drained.

Rookie
Message 11 of 16
313 Views
Message 11 of 16

Re: Xperia Z won't charge unless completely drained.

I have this exact same problem.  Not charging from a wall plug unless completely drained. Not recognised by computer.  Have replaced the battery and still no good.

One time poster
Message 12 of 16
222 Views
Message 12 of 16

Re: Xperia Z won't charge unless completely drained.

I have the same issue

Visitor
Message 13 of 16
43 Views
Message 13 of 16

Re: Xperia Z won't charge unless completely drained.

i have the same problem!!
this is totally unacceptable from sony!
what should i do now to solve this problem !!??

Emperor
Message 14 of 16
41 Views
Message 14 of 16

Re: Xperia Z won't charge unless completely drained.

@dehme999 

 

check the suggestions on the first page, perhaps you need a brand new battery 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Visitor
Message 15 of 16
39 Views
Message 15 of 16

Re: Xperia Z won't charge unless completely drained.

the battery  is fine am sure
if i do factory reset , would that help ?

One time poster
Message 16 of 16
11 Views
Message 16 of 16

Re: Xperia Z won't charge unless completely drained.

I having same issue.

If wish to charge phone .have to first completely drain it. By repeated start and shut down.

 

When has zero charge,  able to charge it.

 

Is difficult to manage the phone.

 

Strange no one could come up with a solution to this problem being faced.