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Xperia Z proximity sensor problem

SOLVED
Rookie
Message 1 of 5
3,230 Views
Message 1 of 5

Xperia Z proximity sensor problem

Bought my xperia z in January and was perfect up until yesterday when anytime I'm browsing the net if anything goes near the proximity sensor the screen goes blank as if I'm on a call. Just wondered if it has happened anyone else. Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 5
3,575 Views
Message 2 of 5

Re: Xperia Z proximity sensor problem

Boot your phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

4 REPLIES 4
Moderator
Message 2 of 5
3,576 Views
Message 2 of 5

Re: Xperia Z proximity sensor problem

Boot your phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Rookie
Message 3 of 5
3,218 Views
Message 3 of 5

Re: Xperia Z proximity sensor problem

Have rebooted and it's seemed to of solved the problem but on switching back on an icon has gone walkies but I won't worry bout that. Thanks for your help
Moderator
Message 4 of 5
3,211 Views
Message 4 of 5

Re: Xperia Z proximity sensor problem

Great,it just needed a restart.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Message 5 of 5
754 Views
Message 5 of 5

Xperia Z proximity sensor problem

Hello guys plz help me sensor not working how to solve this problem