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Xperia Z lockscreen with home and back button??

SOLVED
One time poster
Message 1 of 10
2,886 Views
Message 1 of 10

Xperia Z lockscreen with home and back button??

Since I made the last update yesterday 10.1.1.A.1.253 I have in my lockscreen, a home button and back button?? Does anyne know how to remove them??C_UsersrecepcionpaDocumentsASUS CamSnapshot_20130522_1.JPGAnd why do I have them on the lockscreen???Sry about the bad picture but I had to take it with the PC camera as the sony doesn´t let me do the screen shot. When I make a screenshot on the lockscreen the both buttons dissappears immediately.

Does anyone has the same problem?

1 ACCEPTED SOLUTION

Accepted Solutions
One time poster
Message 10 of 10
2,211 Views
Message 10 of 10

Re: Xperia Z lockscreen with home and back button??

So like the comment before if you have this problem the solution is to remove SmartKey. Uninstall it and you won't have home and back button on lockscreen. Thank you!

9 REPLIES 9
Emperor
Message 2 of 10
1,766 Views
Message 2 of 10

Re: Xperia Z lockscreen with home and back button??

which app(s) do you have open? unlock the screen and check if you have anything open or is it just the homescreen?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 3 of 10
1,766 Views
Message 3 of 10

Re: Xperia Z lockscreen with home and back button??

I have this problem for one month plus. U can get rid the home n back button from home screen by doing a repair using pc companIon or factory reset under setting. But these method are not long term solution. I still have this same problem few days after repair or reset.

Emperor
Message 4 of 10
1,766 Views
Message 4 of 10

Re: Xperia Z lockscreen with home and back button??

I've seen it on my lockscreen, that's when I press and hold the power button, how come repairing your phone its not an option?  why is it that you can't take screenshots?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 5 of 10
1,766 Views
Message 5 of 10

Re: Xperia Z lockscreen with home and back button??

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 6 of 10
1,766 Views
Message 6 of 10

Re: Xperia Z lockscreen with home and back button??

Check that whether you use smart key app in your phone..if yes..remove it..

u can solve the problem..

i had same problem and i fixed it like this..

Adviser
Message 7 of 10
1,766 Views
Message 7 of 10

Re: Xperia Z lockscreen with home and back button??

When trying to take screenshot, the home and back buttons will go down and there is why cant take screenshot.

Adviser
Message 8 of 10
1,766 Views
Message 8 of 10

Re: Xperia Z lockscreen with home and back button??

I have smart key app. But wasnt this app comes along with the phone? Confirm remove this app will work? Ok i will try and many thanks for providing this information.

Highlighted
Adviser
Message 9 of 10
1,766 Views
Message 9 of 10

Re: Xperia Z lockscreen with home and back button??

Thanks. It worked! Slightly smiling FaceSlightly smiling FaceSlightly smiling Face

One time poster
Message 10 of 10
2,212 Views
Message 10 of 10

Re: Xperia Z lockscreen with home and back button??

So like the comment before if you have this problem the solution is to remove SmartKey. Uninstall it and you won't have home and back button on lockscreen. Thank you!