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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Xperia Z hardlocked

Moderator
Message 31 of 49
8,509 Views
Message 31 of 49

Re: Xperia Z hardlocked

Well,how did you get the phone?If you restart it,can you see a logo from a network?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Message 32 of 49
8,508 Views
Message 32 of 49

Re: Xperia Z hardlocked

brought it second hand no network logo when started

 

Moderator
Message 33 of 49
8,503 Views
Message 33 of 49

Re: Xperia Z hardlocked

If you look in settings-apps-all,can't you find some apps related to a network?ex orange,t-mobile etc.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Message 34 of 49
8,501 Views
Message 34 of 49

Re: Xperia Z hardlocked

no theres nothing like that

Message 35 of 49
8,499 Views
Message 35 of 49

Re: Xperia Z hardlocked

under settings /about phone it says network emergency calls only and service state out of servicebut mobile network state connected

Moderator
Message 36 of 49
8,495 Views
Message 36 of 49

Re: Xperia Z hardlocked

You should contact xperia care,giving them your IMEI:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Message 37 of 49
8,492 Views
Message 37 of 49

Re: Xperia Z hardlocked

ok

One time poster
Message 38 of 49
7,756 Views
Message 38 of 49

Re: Xperia Z hardlocked

Hey everybody, I have same problem than Breras.

I have my mobile hardlocked.

 

[x] Network 0
[ ] Network subset 0
[ ] Service provider 0
[ ] Corporate 0
[ ] SIM 0

 

Could Breras. fix this somehow ? 

Thanks.

 

 

 

One time poster
Message 39 of 49
7,629 Views
Message 39 of 49

Re: Xperia Z hardlocked

hello

 

I have got sony experia z2 phone from Vodafone and i have been requsted unlocked code twice but is still network cannot unlock and phone network 0 sim card 0.

 

ANYONE PLEASE HELP!

 

thank you very much

One time poster
Message 40 of 49
7,339 Views
Message 40 of 49

Re: Xperia Z hardlocked

 if its the case of

 

[o] network 0
[x] network subset 0
[x] service provider 0
[x] corporate 0
[x] SIM 0

 

is this hard locked