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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia Z Sim Card Not Detected!

Apprentice
Message 1 of 45
114,133 Views
Message 1 of 45

Xperia Z Sim Card Not Detected!

Hi,

 

I have Xperia Z , All of Sudden my Phone Stopped Respoding and Need to Reboot the Phone and after rebooted still the same. I have tried inserting another SIM , But this time the Phone reboot automatically after i insert SIM. and my Device Locks ny Mcafee. Device works fine Without the SIM Card. I dont have the SONY service center here.

 

Error: red "X"  on the SIM and same for the signal.

Checked there is no issues with the SIM.

 

I was using the Phone for past one month with no issues. Does factory reset would resolve the problem?

 

Any help on this Regards 

44 REPLIES 44
Moderator
Message 2 of 45
114,118 Views
Message 2 of 45

Re: Xperia Z Sim Card Not Detected!

You should get another micro SIM.But try a software repair also:

http://www.sonymobile.com/gb/tools/update-service/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 3 of 45
114,069 Views
Message 3 of 45

Re: Xperia Z Sim Card Not Detected!

Thanks, I done the Update/repair through the PC Companion, Software has updated sucessfully, But still SIM card is not detecing , Red Cross shows in the Startup screen. Any other way to check whats the problem?

 

I tried the same sim on another Phone, Its working fine, So i can confirm there is no problem with the SIM card.

 

Regards

Mohammed Eliyas

Highlighted
Moderator
Message 4 of 45
114,062 Views
Message 4 of 45

Re: Xperia Z Sim Card Not Detected!

I think it might be related to your device.But did you insert it correctly?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 5 of 45
114,055 Views
Message 5 of 45

Re: Xperia Z Sim Card Not Detected!

Yes, When i insert the SIM, device Says SIM intersted Restarting. Once the Device booted, SIM Card Wont display (Red Cross Mark) Aftre few minitues Device rebooted automatically until i remove the SIM from the device.

 

Regards

Mohammed Eliyas

Moderator
Message 6 of 45
114,053 Views
Message 6 of 45

Re: Xperia Z Sim Card Not Detected!

Stop by a sony service.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 7 of 45
114,051 Views
Message 7 of 45

Re: Xperia Z Sim Card Not Detected!

Is there a chance of SIM lock on the device? Yes last option to Sony Service.

 

Thanks

Moderator
Message 8 of 45
114,046 Views
Message 8 of 45

Re: Xperia Z Sim Card Not Detected!

SIM lock on the device?You mean the device won't read the SIM because it is locked?But you said before it worked.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 9 of 45
114,043 Views
Message 9 of 45

Re: Xperia Z Sim Card Not Detected!

Yes device was working well, Untill last week like i said, it happened all of sudden, The reason of asking , on one of the blog it said to check the SIM Lock might be the reason,

Type *#*#7378423#*#* and then select service info and Sim Lock , the results is just "?" on all the Values.

 

Regards

Mohammed Eliyas

Moderator
Message 10 of 45
114,028 Views
Message 10 of 45

Re: Xperia Z Sim Card Not Detected!

That is not normal.Did you flash your device?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.