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WiFi not connecting to networks in the 2.4 ghz band

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Commissioner
Message 1 of 5
3,942 Views
Message 1 of 5

WiFi not connecting to networks in the 2.4 ghz band

The Sony Xperia ZR phone is not able to connect to any WiFi network in the 2.4 ghz range.

 

When I turn on the wireless, it would automatically detect and connect to the configured 2.4 ghz network. However, since yesterday, it is showing the network name, but shows as Not in Range. However, it connects successfully to 5 ghz networks.

 

Is there a way to resolve this issue and connect to 2.4 ghz wireless networks?

1 ACCEPTED SOLUTION

Accepted Solutions
Commissioner
Message 5 of 5
4,746 Views
Message 5 of 5

Re: WiFi not connecting to networks in the 2.4 ghz band

I did a repair using Pc Companion and after that it is resolved.
4 REPLIES 4
Forum Legend
Message 2 of 5
3,939 Views
Message 2 of 5

Re: WiFi not connecting to networks in the 2.4 ghz band

Is it one inparticular or everyone as some routers have a setting to only work on the 5Ghz range

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Commissioner
Message 3 of 5
3,909 Views
Message 3 of 5

Re: WiFi not connecting to networks in the 2.4 ghz band

Only the Xperia ZR is not able to connect. All other devices are able to connect to the same wireless network in 2.4 ghz band without any issue.

Commissioner
Message 4 of 5
3,872 Views
Message 4 of 5

Re: WiFi not connecting to networks in the 2.4 ghz band

Some more information.

1. All 2.4 ghz wireless network SSIDs show up correctly in the list of available networks.

2. When I try to connect to any of them after entering their SSID and password, they just show up as saved. Phone does connect to them.

3. Even using a Static IP address does not help.

4. The portable hotspot gets set up, but no device can connect to it.

 

I will try to repair the firmware before giving to service center.

Commissioner
Message 5 of 5
4,747 Views
Message 5 of 5

Re: WiFi not connecting to networks in the 2.4 ghz band

I did a repair using Pc Companion and after that it is resolved.