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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

When are we getting the latest update? 4.3 and 4.4.2 and 4.4.4

One time poster
Message 761 of 870
799 Views
Message 761 of 870

Xperia Z C6603 mac bridge update 10.5.1.A.0.283 failed

Hi Everyone,

 

I have a Xperia Z (C6603) running on android 4.4.2 (10.5.A.0.230 Build).  The Sony software update pops up everytime for me to update to the latest version of Android 4.4 10.5.1.A.0.283.  Unfortunately, It always fails.  Things that I have tried:

 

a) Restart Phone and Update via WIFI after complete download.  Error is "Update cannot be installed" seen after restart and Android Bot only processed a small portion on loading.

 

b) Reset phone to factory settings and retried again using WIFI.  Still update failed.

 

c) Reset phone again and downloaded the new Sony Mac Bridge.  Phone was detected and says that new software is available.

Tried updating but still failed.  Error message is "(reason: failed to parse installer XML (code 11))" 

 

d) Reset phone to factory settings for the Nth time.  Reinstalled Java, and tried with my other MAC (OSX 10.9.4).  Phone was detected but still same error of (reason: failed to parse installer XML (code 11)) still happen.

 

I dont have a PC so I would not be able to try it.

 

Any suggestions?  to solve this problem.

 

Thank you.Slightly smiling Face

Forum Legend
Message 762 of 870
783 Views
Message 762 of 870

Re: Xperia Z C6603 mac bridge update 10.5.1.A.0.283 failed

Jahra you don't touch the power button at all when performing a repair forget the power button - Follow the guide and when prompted hold volume up then connect the usb cable - Do not press power - The 1st part of the guide is there for you to make sure your phone is switched off - If it's not fully switched off then the repair will fail

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Highlighted
Regular
Message 763 of 870
756 Views
Message 763 of 870

Re: Xperia Z C6603 mac bridge update 10.5.1.A.0.283 failed

Xperia ZR (C5502)

Iran Network

Updated to 4.4.4 by PC companion (WiFi could not install)

 

Screenshot_2014-09-14-19-05-09.png

Visitor
Message 764 of 870
736 Views
Message 764 of 870

Re: Xperia Z C6603 mac bridge update 10.5.1.A.0.283 failed

Hi Thomon,

Now it works! Thanks!

But very annoying that I had to reinstall (though it is easier with the google account than it used to be in "the old days")...

 

And now I have the new Android 4.4.4 also :smileysmileywink:

(I am suspicious of an unoriginal USB cable for messing things up in the first place....)

Learner
Message 765 of 870
687 Views
Message 765 of 870

Why no update available?

Xperia z ! why i havent receive any update of kitkat 4.4.4 until now in Malaysia? but some of my friends have got this update already...may i know what happened to my phone? 

Forum Legend
Message 766 of 870
720 Views
Message 766 of 870

Re: Why no update available?

Nothing happened to your phone - Do they have the same customization number, are they using branded or generic devices or have they manually flashed there phone with another countries firmware

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



One time poster
Message 767 of 870
896 Views
Message 767 of 870

Re: 10.5.1.A.0.283 could not install

me too!!Crying Face

One time poster
Message 768 of 870
800 Views
Message 768 of 870

Re: When are we getting the latest update? 4.3 and 4.4.2 and 4.4.4

ggwp can't update

Adviser
Message 769 of 870
782 Views
Message 769 of 870

Sony Z-Series won't be upgraded to Android 5.0, will it?

There's a news in Vietnam that Sony won't upgrade the Android 5.0 (L) for the Z-Series, including Xperia Z, ZL, ZR and Tablet Z.

I'll wait and see till next year.

Rookie
Message 770 of 870
769 Views
Message 770 of 870

Re: When are we getting the latest update? 4.3 and 4.4.2 and 4.4.4

Succsufull at last I can update my phone ZR using pc companion. But to be can update you must stopped anti virus and firewall in pc to complete process