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2014-09-14 03:00 PM
I have a Xperia Z (C6603) running on android 4.4.2 (10.5.A.0.230 Build). The Sony software update pops up everytime for me to update to the latest version of Android 4.4 10.5.1.A.0.283. Unfortunately, It always fails. Things that I have tried:
a) Restart Phone and Update via WIFI after complete download. Error is "Update cannot be installed" seen after restart and Android Bot only processed a small portion on loading.
b) Reset phone to factory settings and retried again using WIFI. Still update failed.
c) Reset phone again and downloaded the new Sony Mac Bridge. Phone was detected and says that new software is available.
Tried updating but still failed. Error message is "(reason: failed to parse installer XML (code 11))"
d) Reset phone to factory settings for the Nth time. Reinstalled Java, and tried with my other MAC (OSX 10.9.4). Phone was detected but still same error of (reason: failed to parse installer XML (code 11)) still happen.
I dont have a PC so I would not be able to try it.
Any suggestions? to solve this problem.
2014-09-14 03:19 PM
Jahra you don't touch the power button at all when performing a repair forget the power button - Follow the guide and when prompted hold volume up then connect the usb cable - Do not press power - The 1st part of the guide is there for you to make sure your phone is switched off - If it's not fully switched off then the repair will fail
2014-09-14 04:39 PM
Xperia ZR (C5502)
Updated to 4.4.4 by PC companion (WiFi could not install)
2014-09-14 05:20 PM
Now it works! Thanks!
But very annoying that I had to reinstall (though it is easier with the google account than it used to be in "the old days")...
And now I have the new Android 4.4.4 also :smileysmileywink:
(I am suspicious of an unoriginal USB cable for messing things up in the first place....)
2014-09-14 06:28 PM
Xperia z ! why i havent receive any update of kitkat 4.4.4 until now in Malaysia? but some of my friends have got this update already...may i know what happened to my phone?
2014-09-14 08:08 PM
Nothing happened to your phone - Do they have the same customization number, are they using branded or generic devices or have they manually flashed there phone with another countries firmware
2014-09-15 07:03 AM
There's a news in Vietnam that Sony won't upgrade the Android 5.0 (L) for the Z-Series, including Xperia Z, ZL, ZR and Tablet Z.
I'll wait and see till next year.
2014-09-15 08:21 AM