account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Update To 4.2.2 JB On Xperia Z (C6603)

SOLVED
One time poster
Message 11 of 29
304 Views
Message 11 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

UK operators haven't even rolled out the firmware let alone the 4.2.2 update so what chance do we have.

So what about unlocked/sim free mobiles?  We have to wait on what ever sim/operator we went with?  Cause the sim I've got is only a sim operator service and don't sell mobiles or contracts.

Adviser
Message 12 of 29
304 Views
Message 12 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

Like the Xperia Support guy said, i contacted Sony Xperia care and they are useless too; this was the unhelpful response

Dear ###,

Thank you for contacting the Sony Xperia support centre.

Thank you for your query regarding the Android 4.2 Jelly Bean version and your Sony Xperia Z.

Currently we do not have any confirmation regarding which of our products will or won’t receive this particular version of Android. As this version has only recently been announced, we will be unable to confirm this information until the software has been made available to our developers and they have tested this on our Xperia range of handsets.

Once we receive any confirmation, we will make an announcement on our Product Blog page. You can access our Product Blog via the link below:

http://blogs.sonymobile.com/products

All information we currently have available regarding future Android versions can be found on the below official blog post:

http://blogs.sonymobile.com/2012/10/19/continuing-android-software-upgrades-jelly-bean-for-2012-xper...

We hope this information is helpful to you.
For the latest news, information and product support please visit www.sonymobile.com.

If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.

http://www.sonymobile.com/gb/support/contact-us/

Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.

Kind Regards,
##########

Sony Xperia UK Customer Services

Highlighted
Veteran
Message 13 of 29
304 Views
Message 13 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

The message for UK users should start from:

"Deer all" instead of "dear"

It would better reflect the situation Slightly smiling Face 

Message 14 of 29
304 Views
Message 14 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

guy blurred the name away as you can see Dear ## it's actually not like that in his mail, it actually says his own name thats why he replaced it to ## Slightly smiling Face

Talent
Message 15 of 29
304 Views
Message 15 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

Does it have an update via update center?

Rookie
Message 16 of 29
304 Views
Message 16 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

I got the update via SUS last night.

Apprentice
Message 17 of 29
304 Views
Message 17 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

I think he was referring to the fact Sony should be addressing the public and giving us information instead of just dodging the few with the patience to ask. I preordered the Xperia Z back in February when a 4.2 update was promised "soon after release" it's nearly July and frankly this phone has done nothing but disappoint, whilst Sony just forget about us and continues to release new phone models like the Z never existed. As a result Sony has lost all faith from me and I will likely not even get the PS4 as a result. I'm fairly sure I'm not the only one who feels this way,  but until they get some bad PR for it.. Nothing's going to change.

Learner
Message 18 of 29
304 Views
Message 18 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

omfg still no update here in the u.s for the unlock version of it. why won't they just gives us a date so we ca stfu and wait for the update, rather than have us  here asking the same question over and over.

One time poster
Message 19 of 29
304 Views
Message 19 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

Welcome to Sony customer communications. I'm also in the US but own the unlocked UK version, and am waiting for the same updates as you are. Being 3 updates behind without any justification/explanation from the company is very frustrating. So frustrating that I've sworn off purchasing anything from Sony in the future, including their entertainment products. I'm also advising my peers to avoid the company as well.

Message 20 of 29
304 Views
Message 20 of 29

Re: Update To 4.2.2 JB On Xperia Z (C6603)

no i mean other guy azzido he wrote

The message for UK users should start from:

"Deer all" instead of "dear"

It would better reflect the situation Slightly smiling Face

so i wrote what reason why, from post tom.durkin made as reply which has got Dear ### as you can see but it doesent have ### in the mail after Dear since he replaced his name to ### to make it not visible when he shares it on here thats what i meant.