account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

Unable to enter unlock code after restart

One time poster
Message 1 of 2
1,211 Views
Message 1 of 2

Unable to enter unlock code after restart

Hi can anyone help? I am unable to enter screen unlock code after forcing shutdown. The screen comes up to enter code but keypad is completely unresponsive. What do I do? 

1 REPLY 1
Emperor
Message 2 of 2
1,208 Views
Message 2 of 2

Re: Unable to enter unlock code after restart

@Andy180 

 

connect a mouse to your phone > restart the phone > you should be able to use the mouse to input the pin lock (you will need an USB OTG cable)




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)