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Tips & Tricks

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Unable to enter unlock code after restart

One time poster
Message 1 of 2
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Message 1 of 2

Unable to enter unlock code after restart

Hi can anyone help? I am unable to enter screen unlock code after forcing shutdown. The screen comes up to enter code but keypad is completely unresponsive. What do I do? 

1 REPLY 1
Emperor
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Message 2 of 2

Re: Unable to enter unlock code after restart

@Andy180 

 

connect a mouse to your phone > restart the phone > you should be able to use the mouse to input the pin lock (you will need an USB OTG cable)




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