account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

Apprentice
Message 181 of 305
3,353 Views
Message 181 of 305

Re: Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

hi @Drewsen, I tried several different chargers whitout success. The phone works well now with original charger.

One time poster
Message 182 of 305
3,341 Views
Message 182 of 305

Sudden death 2015

Dear Sony

From last one week my XperiaZL has been affsted with sudden death. Only if I plug in the power source and press power + vol up button my mob will start. BT after removing my power cord d phone switch off automatically. No way I can resatrt my mobile. after repeated attempts also I am not able to switch my mobile on even when my battery is above 90%. Kindly help

 

Phy
Forum Legend
Message 183 of 305
3,328 Views
Message 183 of 305

Re: Sudden death 2015

Contact Sony Xperia support as this is a hardware issue.
http://support.sonymobile.com/global-en/contactUs/
One time poster
Message 184 of 305
2,652 Views
Message 184 of 305

Re: Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

You legend thanks soooo much I thought my phone was broke? Why does this happen?
One time poster
Message 185 of 305
2,447 Views
Message 185 of 305

Re: [Filter:smut] fezman's post body matched "**bleep**", board "22064".

I've done all..the problem is PC/Laptop won't detect My ZL..Normally,  when we press Vol down and connect it to PC, Green led appear..but That's not happening in my case..I even try to press vol up then plug it in to pc..but no led appears..any idea?

 

Highlighted
Genius
Message 186 of 305
2,424 Views
Message 186 of 305

Re: [Filter:smut] fezman's post body matched "**bleep**", board "22064".

Hi @phaisal

 

Please, try the suggestion I´ve posted above in this thread. I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
One time poster
Message 187 of 305
2,324 Views
Message 187 of 305

Re: Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

mine is having the same issue just today, is your phone working already? If yes what did you do to make it work?

One time poster
Message 188 of 305
1,933 Views
Message 188 of 305

Re: Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

Thank you jad1990!

My daughter had this exact problem last night and I thought I would have to buy her a new phone.

I just did what you suggested and voilà!

 

Thanks again!

One time poster
Message 189 of 305
1,739 Views
Message 189 of 305

Re: Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

Thanks man. Appreciate

Apprentice
Message 190 of 305
1,729 Views
Message 190 of 305

Re: Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

How did you fix your phone?