Explore the world of Sony Apps and Services.
Let your creativity run wild
Your ticket to the biggest hits and hottest shows
User guide, troubleshooting, and more.
Update and repair your Xperia software
Get the latest software version.
Accidents happen, let us help you.
Learn more about your local recycling options.
Chat, Email, Phone, and Forum.
Sony Mobile Communications
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
I have the same issue. Everytime i try software repair, my Z5 shutdown and won't turn on again. I have to do hard reset in order to make it turn on.