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Settings -> backup & reset ->factory data reset, asking for password which was never set

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One time poster
Message 1 of 12
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Message 1 of 12

Settings -> backup & reset ->factory data reset, asking for password which was never set

Settings ->  backup & reset ->factory data reset, asking for password which was never set. Please anybody would help?

I tried last four didgits of my mobile number, which did't work.

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 5 of 12
33,317 Views
Message 5 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

you can use

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

11 REPLIES 11
One time poster
Message 2 of 12
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Message 2 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

just use the password that u are using for screen lock

Sam
Sony Xperia Support
Message 3 of 12
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Message 3 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

If the above does not work, the default code for all of our handsets has always been 0000.


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One time poster
Message 4 of 12
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Message 4 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

Thanks Vsbrt and Sam.

Vsbrt: -I never set any passowrd for screen lock or any other fuctionality for this device.

Sam - 0000 is also not working.

It's new handset, just bought couple of days back.

After updation of software through update center, causes issue and device is affected by lock screen bypassed bug and it's showing emergency call screen.

I'm trying to reset device with factory settings , but it's asking for password.

Please advice.

Thanks.

Emperor
Message 5 of 12
33,318 Views
Message 5 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

you can use

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 6 of 12
20,094 Views
Message 6 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

Thanks uliwooly.  update service worked.  Thanks a lot.

Emperor
Message 7 of 12
20,094 Views
Message 7 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

anytime




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 8 of 12
17,734 Views
Message 8 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

HI all. I set a password for backup before giving for service and now I have forgotten it.. Please help me to restore it's very important Slightly frowning Face
Visitor
Message 9 of 12
10,963 Views
Message 9 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never set

Forgot the password

One time poster
Message 10 of 12
9,587 Views
Message 10 of 12

Re: Settings -> backup & reset ->factory data reset, asking for password which was never

hi

i know this may be late but i accidentally solve this problem by taking a back up from new reset factory and put old backup data in backup folder in  sdcard\Android\data\SonyEbr and restore it and this time did not show enter current password and restore finish successfully