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2014-07-28 05:35 PM
I think i am having a similar problem, my phone is completely unresponsive until i plug it in to charge after this it takes 5-10 seconds for the red charging led to go green. if i try to turn it on the sony sign comes up and then it returns to the charging screen then 5-10 seconds later it is fully charged again, i have tried using the power on button with the up volume and the down and nothing worked. if anyone knows a fix please let me know as i dont think my phone is under warranty any more.
2014-09-20 03:50 AM
2014-10-17 07:32 AM
I have an Xperia Z1 C6903. It had around 80% battery when i put it in my pocket and carried on working. I pulled it out 90 minutes later to text my partner and was met with a blank screen, no LED and no response from any buttons. It did not suffer any shock or moisture whatsoever. Now it is completey unresponsive; using the power + volume button, red reset button next to the SIM tray and trying to repair using Sony PCC is completely fruitless due to the phone not being picked up by the PC at all. I am very disheartened by this because there is absolutely no explanation as to why I've suddenly lost all function from my very expensive device. i doubt there's any help available here but am clutching at straws...
Thank's in advance
2015-02-21 11:31 PM
My phone was downloading a new software, and it was restarting to start downloading, but i really needed to text someone so i took the battery out and now it wont turn on, its showing a dead android with a exclaimation mark... i connected it to my computer but it still wont help!! I need to text someone still, WHAT SHOULD I DO!?
2015-06-07 06:12 AM
My phone was 70% when I go to sleep and in the morning I woke up to a phone that won't turn on. I thought it's probably out of power or something. So I put it to charge and after an hour or so I returned to my phone but it still won't turn on. I started reading up on how to power it back on and found this thread here. I tried the power and vol+ thing. But to no result. It still glows when I charge it. So I decide to use PC Companion but it doesn't even recognize the device. Can anyone help????
2015-07-31 03:11 PM
2015-07-31 04:27 PM
I would consider visiting a sony service: http://www.sonymobile.com/global-en/support/contact-us/ if the hardware device has burnt on. Also as a suggestion, do not charge a mobile device with other charger that is not provided by its manufacturer.
I hope can be useful.
2015-08-18 08:54 PM - last edited on 2015-08-18 09:57 PM by Thommo
Phone's been charging for over 6 hours.
Can't use the crappy software updater because my phone cannot be found.
And getting my 4 month old phone repaired.
IF YOU ARE READING THIS AND HAVEN'T BOUGHT A SONY PHONE.... DONT!!!!
I'm reading and editing your foul language