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2016-04-01 09:00 AM
I also had the dead phone this morning. Sony Xperia Z5, with a flashing white light at the top. Took out the SIM to see if it would wake up the phone. Did not work. Came on line and saw the forum, pressed the Power key and Volume UP ( must be the volume up button) together until it vibrates and my phone came alive! Although screen was showing it was 100% charged, I just pressed power button after this and phone came back on, nothing wrong! Thanks for the feedback everyone! I still love my Sony!
2016-05-26 05:14 PM
Hi. I have a Xperia Z C0682 and I having a hard time to find a solution. It won't turn on and there are times it's charging but most of the times not, it just keep on displaying the Sony Xperia splash screen. I tried to contact the nearest Sony store in my location and said that it's not a battery problem and I should install the Sony PC Companion. I tried to install and fix it. The problem is there is no Xperia Z C0682 in the choices so I tried other Xperia Z C6616 etc. But still it won't open. Can someone help me with this, Thank you.
2016-07-30 08:40 AM
This worked thnks!! My phone didnt vibrate but the constant green charging light went off and i was able to turn it on with the power button
2016-08-30 09:15 AM
my sony xperia z wont trun on while using it suddenly switched off on wall charger it only shows red light constantly it wont trun on by pressing volume botton or power botten plzz help...thanks
2017-02-05 04:26 PM
i dont know what happened with my phone
the red light was there
it wa chargng for hours and nothing
so i read what the guy said abut pressing the tiny button on the sim card and it changed to yellow and i was able to turn on
my phone is only 6 months old :/
2017-06-11 11:32 AM
For all of you that your phone stucks with the red light on when trying to charge it , just unplug the charger and plug a device(like a usb or mouse) with an otg connector , it will turn off immediately the red light so if you have battery just turn it on by pressing the power button , if not try to charge it again. The otg device drains the power left on the port circuit so the phone unbricks.
Sorry for my english
Hope that it works for you too
2017-06-11 01:41 PM
search for the BOOTLOOP topics on the search bar above and follow suggested steps
2017-07-08 10:35 PM
I tried the same steps to switch on my phone. even to use the recovery option on PC companion the phone wont connect.
so please will you tell me,
how can i recover my xpria via PC companion?
2017-07-10 12:54 AM
My Sony Xperia Z3 is also gone dead with only the red light coming on once connected to a wall charger. It doesn't switch on and initially while it was showing the battery indicator, now it's not even showing that. It is like completely dead. The problem I have some very recent holiday pics that I need to access at any cost, so don't know what to do. FYI my phone wasn't connected to Internet at any point when I clicked the pics so Google photos solution won't work. I need to get the pics even if I can't get the phone to work again as it more than 2 years old now. Can someone help please?
2017-07-10 12:57 AM
Would using the PC companion option and more so the recovery option not delete the photos in the phone? Or would the photos still be there?