account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

My xperia z1 does not connect to the internet by data transfer

One time poster
Message 1 of 1
Message 1 of 1

My xperia z1 does not connect to the internet by data transfer

Reinicie mi z1 a configuración de fabrica y después del reinicio ya no se conecta a Internet por transferencia de datos, como dato el reinicio no eliminó ni fotos ni videos ni musica


Restart my z1 to factory configuration and after the reboot no longer connects to the Internet by data transfer, as data the restart did not delete neither photos nor videos nor music