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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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How to copy files from a locked XperiaZ with broken screen

SOLVED
One time poster
Message 101 of 127
4,679 Views
Message 101 of 127

Re: How to copy files from a locked XperiaZ 5 premium with broken screen

How to copy files from a locked XperiaZ 5 premium with broken screen

One time poster
Message 102 of 127
4,606 Views
Message 102 of 127

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

Thank you so much.

It works for me very well.


@juzar wrote:

Hello Every One I have a Solution for the people how's facing problem with broken Screen and because of it YOu cant Unclock your phone and cannot access your Data this is only work if Your Other mobile function is working properly

 

Instructions:

1. You need a mouse (Wireless/wired).

2. You will need an OTG cable.

3. Connect the mouse with your mobile phone using OTG cable.

4. Now you can Unlocked your phone Using mouse.

 

With mouse you will be able to operate all function of your mobile phone (With broken Screen) once it will unclock then you can connect your mobile to Your pC and get the internal data


 

Message 103 of 127
4,598 Views
Message 103 of 127

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

PROBLEM: Black screen no way of getting data off

 

spent 3 days trying to fix it.

 

did the sdk thing with no luck

 

did the otg with no luck (p.s use a keyboard and press enter for black screens)

 

Thus dropped it on the floor started to work again, BACKED EVERYTHING UP

One time poster
Message 104 of 127
4,538 Views
Message 104 of 127

Re: How to copy files from a locked XperiaZ with broken screen

This is the ,ethod for sony xperia Z premium/////Turn off the phone with power button and volume+ (hold them together), connect the mouse or keyboard with OTG cable and than turn on the phone. Then you can use the mouse to do everything.

One time poster
Message 105 of 127
4,491 Views
Message 105 of 127

Re: How to copy files from a locked XperiaZ with broken screen

I can't understand....Will u please elabourate.....Plz....


@OVER9000 wrote:

I managed to get into the internal memory even with a broken screen and no touch capacity with the screen lock engaged  , I kept turning it on and off whilst holding the volume key up and down at some point not sure with it up or down it finally let me in so I could copy everyhting I needed ........................ phew !


 

One time poster
Message 106 of 127
4,377 Views
Message 106 of 127

Re: How to copy files from a locked XperiaZ with broken screen

 

Hi

I have an Xperia Z, with a cracked screen that is not responding to touch anymore.

Tried to copy files from Phone to PC, but I'm not able to see the sd-card or files.

Tried the PC Companion. It sees the phone, but say's it has to be unlocked. Which is not possible anymore.

I also tried MyPhoneExplorer (which seems to have spyware on board according TrendMicro), but also no success.

 

best regards, Defai

One time poster
Message 107 of 127
4,292 Views
Message 107 of 127

Re: How to copy files from a locked XperiaZ with broken screen

Hi All

 

i have same issue, my touchscreen does not work anymore .

when i connectmy Sony xperia XZ to pc it does not recognize my phone is only loading..

this is because i can not turn on USB mode..to transfer data..

I also bought a OTG cable which i used to connect my mouse to the phone, but mouse doenst show a red light below..when i connect same mopuse and otg cable to another android phone it works.

 

so i think because USB devices is not turned on PC as mouse does not reconignize the phone/mouse..

My idea was to install with adb a mirror app on phone to mirro phone pc to check all apps and settings...

does anybody have an idea to turn un UDB device on the phone so it reconige PC or mouse??

Learner
Message 108 of 127
3,813 Views
Message 108 of 127

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

 Hi,

Can i just add on newer Xperia devices, auto detection of USB devices via OTG cables are disabled- however if you connect the mouse BEFORE you turn the device on, it will detect at startup. Grinning Face

One time poster
Message 109 of 127
3,325 Views
Message 109 of 127

Re: How to copy files from a locked XperiaZ with broken screen SOLVED

REPLY TO 

 

"Same boat

Re: How to copy files from a locked XperiaZ with broken screen SOLVED

Hey, I have the same issue.cry

 

If i connect a mouse to my Sony Z3 Compact, how can i control the screen pattern to unlock the phone if i cant even see the screen? It's black and the only way i can see the screen is if i connect the phone by HDMI to my TV.

 

 BUT.....how can i  have the phone connected to my TV and connected to  a mouse at the same time in order to see how to unlockl the pattern code?

 

PLEASE HELP!!!!!!!"

 
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Hi from 2017! Same Boat here... my M4 AQUA screen is totalled, i already have a new one but there's data on there i really need and have no idea here...Gonna keep reading this old thread, hopefully it gets better, ... no spoilers*!
 
*Unless they're really helpful... in this case, every spoiler is fine. 
 
P.S, Please and thankyou 
RT9
One time poster
Message 110 of 127
2,677 Views
Message 110 of 127

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

Good day, my problem is not to unlock my phone, but to select the transfer files option on my screen

I can't connect a mouse and computer at the same time to be able to select the usb mode?  I can see the option but can't select it at all using the touch screen. Please help!