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Tips & Tricks

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How to copy files from a locked XperiaZ with broken screen

SOLVED
One time poster
Message 1 of 125
208,266 Views
Message 1 of 125

How to copy files from a locked XperiaZ with broken screen

Hi,

 

I have an Xperia Z, with a cracked screen that is not responding to touch anymore.

Tried to copy files from Phone to PC, but I'm not able to see the sd-card or files.

Tried the PC Companion. It sees the phone, but say's it has to be unlocked. Which is not possible anymore.

I also tried MyPhoneExplorer (which seems to have spyware on board according TrendMicro), but also no success.

 

Please help, because I need my 1100 pictures....

 

Kind regards, Jelmer

1 ACCEPTED SOLUTION

Accepted Solutions
One time poster
Message 57 of 125
118,737 Views
Message 57 of 125

How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

Hello Every One I have a Solution for the people how's facing problem with broken Screen and because of it YOu cant Unclock your phone and cannot access your Data this is only work if Your Other mobile function is working properly

 

Instructions:

1. You need a mouse (Wireless/wired).

2. You will need an OTG cable.

3. Connect the mouse with your mobile phone using OTG cable.

4. Now you can Unlocked your phone Using mouse.

 

With mouse you will be able to operate all function of your mobile phone (With broken Screen) once it will unclock then you can connect your mobile to Your pC and get the internal data

124 REPLIES 124
Highlighted
Sony Xperia Support
Message 2 of 125
208,163 Views
Message 2 of 125

Re: How to copy files from a locked XperiaZ with broken screen

Sorry to hear about your phone.

 

If your pictures are stored on an external SD-card you could remove that and access the files using a card reader but files stored on the phones internal memory can unfortunately not be accessed without unlocking the phone using the screen.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Demigod
Message 3 of 125
208,157 Views
Message 3 of 125

Re: How to copy files from a locked XperiaZ with broken screen

R your photos stored in yor internal sd? If it does, there might be a way to restore them but I'm not sure if this could be posted here. Pm me instead. while i check.

Visitor
Message 4 of 125
208,065 Views
Message 4 of 125

Re: How to copy files from a locked XperiaZ with broken screen

Zann.H did the method you were proposing work ?

Visitor
Message 5 of 125
208,053 Views
Message 5 of 125

Re: How to copy files from a locked XperiaZ with broken screen

I managed to get into the internal memory even with a broken screen and no touch capacity with the screen lock engaged  , I kept turning it on and off whilst holding the volume key up and down at some point not sure with it up or down it finally let me in so I could copy everyhting I needed ........................ phew !

One time poster
Message 6 of 125
207,831 Views
Message 6 of 125

Re: How to copy files from a locked XperiaZ with broken screen

i have an option is use usb on the go so you can use the mouse to unlock your phone and copy all the data you need even you can restore your phone. you can buy one on the ebay for a couple dollars.

One time poster
Message 7 of 125
207,659 Views
Message 7 of 125

Re: How to copy files from a locked XperiaZ with broken screen

Hiya! thanks a lot. the tip to restart with upper button of volume pressed worked! I am happy to get access to my pics

One time poster
Message 8 of 125
207,560 Views
Message 8 of 125

Re: How to copy files from a locked XperiaZ with broken screen

THIS IS THE ONLY WAY TO DO IT I TRIED EVERYTHING THANK YOU VERY MUCH FOR THIS POST!!!!!!!!!!!!!!!!!!!! I HAD TO GET MY DAUGHTERS BABY PICTURES OFF MY PHONE ONCE THE SCREEN CRACKED, AND T-MOBILE WAS NOT HELPFUL AT ALL AS USUAL. THANK YOU THANK YOU THANK YOU

One time poster
Message 9 of 125
207,550 Views
Message 9 of 125

Re: How to copy files from a locked XperiaZ with broken screen

Hi, I just had the same problem as you, how did u figure it out?
One time poster
Message 10 of 125
205,639 Views
Message 10 of 125

Re: How to copy files from a locked XperiaZ with broken screen

hi, my phone has got a cracked screen, touch not working, how do copy my images and other files?
Please help Slightly frowning Face
xperia zr user.