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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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How to copy files from a locked XperiaZ with broken screen

SOLVED
One time poster
Message 91 of 125
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Message 91 of 125

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

There is a chrome browser extension called vysor.

 

Install and enable that then open the extension in chrome and connect your phone to pic via usb and the vysor extension mirrors your phone screen on your pc and you can control everything with your mouse and see it on your of screen.

 

https://m.youtube.com/watch?v=Zyoeko3hMto

In this video am trying to tell how to mirror or display your android phone to your pc or laptop.in this video am using google chrome app called Vysor to get this app you can follow below link vysor app: https://chrome.google.com/webstore/detail/vysor/gidgenkbbabolejbgbpnhbimgjbffefm?authuser=1
One time poster
Message 92 of 125
5,873 Views
Message 92 of 125

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

Hi All! I HAVE A SOLUTION IF YOU HAVE BROKEN YOUR SCREEN AND IT IS FULLY SMASHED AS IN CANT SEE THE SCREEN.

 

So... I dropped my phone and cracked the screen which left me without being able to use touch.

 

I googled a solution which led to the OGT cable. WIth this i was able to use the phone as an ok camera and if enough time was available i could send a whatsapp using the mouse eventually.

 

Things got worse, i had been using the phone as a camera for a while with loads of pics on, and one day i pulled it out of my bag and the whole screen was gone with just a couple of coloured lines on the screen. I was unable to see any unlock pin number what so ever. (this wont work if you have a pattern pin)

 

To get my remaining photos off I did the following and it was super successful:

 

1.   Turn the volume up fully on the phone till it beeps

2.   Take the OGT cable and connect the mouse

3.   Use the mouse and do a drag motion (holding left mouse button)  from bottom to top. This      

      reveals the pin pad.

4.   Next disconnect the mouse from the OGT and connect a USB keyboard.

5.   Press CAPS lock light to check keyboard is powered and proceed to enter your pin. Listen out for

      each digit entered then press return and listen for the unlocking tone. AND YOU'RE IN!!!!!!!!

6.   Please note I have a Apple Mac and I'm using Android File Transer program which makes things 

       super easy.

 

       I hope this helps someone, this may have been posted by someone else already but i didn't read

       every page here. Good luck!!!! :-)

 

 

Highlighted
One time poster
Message 93 of 125
5,780 Views
Message 93 of 125

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

Hi,

 

My screen has shattered and though it is still visible the touchscreen doesn't work. 

 

I have managed to connect mouse to access the phone however I cannot backup using xperia companion as when I take out the USB mouse and connect it to the computer it prompts me to choose options in connecting with the computer I cannot select an option without a mouse connection.

 

Any solutions?

 

Thanks

 

 

One time poster
Message 94 of 125
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Message 94 of 125

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

Use the  wireless: Bluetooth, WiFi, etc

One time poster
Message 95 of 125
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Message 95 of 125

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen


@juzar wrote:

Hello Every One I have a Solution for the people how's facing problem with broken Screen and because of it YOu cant Unclock your phone and cannot access your Data this is only work if Your Other mobile function is working properly

 

Instructions:

1. You need a mouse (Wireless/wired).

2. You will need an OTG cable.

3. Connect the mouse with your mobile phone using OTG cable.

4. Now you can Unlocked your phone Using mouse.

 

With mouse you will be able to operate all function of your mobile phone (With broken Screen) once it will unclock then you can connect your mobile to Your pC and get the internal data



This 100% saved my sanity. I broke my Xperia four days ago, saw this forum, bought the USB OTG cord from Amazon, and just used it to control the screen again. I have work photos on there that could not be replicated and was freaking out!!!! I am so thankful right now!!!!!!! Grinning Face Grinning Face

One time poster
Message 96 of 125
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Message 96 of 125

Re: How to copy files from a locked XperiaZ with broken screen

How about if the screen is blacked out totally? And unable to see what youre doing on screen? Any tips or tricks?

I'm unable to see anything on screen of my z5 after having one corner lift after having screen replaced once before, the other has lifted from a drop, suspected digitiser fault.
I intend to get the xz premium in the next few days (as had a number of issues with my z5... scratched lense, phone gets too hot(common I understand) just getting phones files that aren't on it's sd card is all I really want Slightly smiling Face
The charging port is also pretty dicky too which makes things more difficult.
Is there any way to do this myself or would I need to get a tech to have a look or even repair it to do this?

Thankyou in advance (diehard Sony user) 
Matt.

One time poster
Message 97 of 125
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Message 97 of 125

Re: How to copy files from a locked XperiaZ with broken screen

You need a mouse, an OTG lead and a charged battery. Plug the mouse into the lead and into the phone. Hold the power button and volue down together and keep it pressed. When the phone eventually boots up again the mouse will then work as a pointer allowing the screen to be operated... Worked that out eventually!

One time poster
Message 98 of 125
5,335 Views
Message 98 of 125

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

But, my phone tells me USB devices blocked, when I try to use the mouse. And I have to transfer fer all the photos that I have taken in my life to somewhere else, so I am desperately looking for selution. 

One time poster
Message 99 of 125
5,290 Views
Message 99 of 125

Re: How to copy files from a locked XperiaZ with broken screen SOLVED

But then how do I get the files off on to my laptop? I can't have the cable from the laptop in my phone & th cable for the mouse in my phone at the same time so I can't select 'Transfer mode'

One time poster
Message 100 of 125
4,965 Views
Message 100 of 125

Re: How to copy files from a locked XperiaZ,Z1 And all Other Xperia's with broken screen

Heyy everybody seems like im not getting any contact from sony which is utterly very dissapointing

my z5 dual premium has a black screen and i can tell the phone is working as it vibrates when i touch the fingerprint sensor. Im trying to find a way of getting to my photos but i dont know how

i have the cables both of them i have a mouse as well but the screen is black what can i do?