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Does not turn on sony z

Visitor
Message 1 of 2
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Message 1 of 2

Does not turn on sony z

Не включается телефон. При попытке включения доходит до сони и тухнет, либо появляютя инструменты на экране

The phone does not turn on. When you try to turn it on it reaches the dormouse and it dries up, or you see the tools on the screen

GT

1 REPLY 1
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Sony Xperia Support
Message 2 of 2
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Message 2 of 2

Re: Does not turn on sony z

Hi @Со1, sorry to hear about this. Slightly frowning Face

Your question has been translated to English as this is an International forum.

Have you tried removing the SIM and/or SD card(s) from your device and tried booting it up again? A faulty card can cause this kind of behaviour.

If you still aren't able to fully boot up your device, try performing a software repair using Xperia Companion. Do note that this will delete all data stored on the internal storage of the device and since the device can't be unlocked, you'll not be able to create a backup.

Let me know how it goes!


Official Sony Xperia Support Staff


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