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Can't turn on WiFi after update to Lollipop

SOLVED
Inhabitant
Message 18 of 148
49,587 Views
Message 18 of 148

Can't turn on WiFi after update to Lollipop

Hi All,

 

I just updated my xperia z lte to lollipop today v. 10.6.A.0.454.

Everthing looks good except two major issues:

1. WIFI won't start --> trying to turn it on but it keeps on trying and then off again

2.battery --> I can not turn on STAMINA mode --> it can be turn on however everytime I check again the status is off.

 

been trying to restart and swith off several times but it doesn't help.

 

does anyone has the same issue or any experience on how to solve this. Thanks

 

Topic edited by Rickard

1 ACCEPTED SOLUTION

Accepted Solutions
Phy
Forum Legend
Message 2 of 148
70,941 Views
Message 2 of 148

Re: WiFi no longer works after Lollipop update on Xperia Z

It has been suggested to reinstall Lollipop with Sony PC Companion

Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
147 REPLIES 147
One time poster
Message 1 of 148
49,730 Views
Message 1 of 148

WiFi no longer works after Lollipop update on Xperia Z

I just updated my Xperia Z (Bell) and now Wifi no longer activates.  WiFi is disabled and selecting ON freezes the WiFi Settings screen.

 

Everything else seems OK except for WiFi.  Mobile data works fine.  I have been doing a lot of searches but I can't find any info on how to resolve this.

 

Anyone have a similar problem and found a solution?

 

Cheers!

 

RRH

Phy
Forum Legend
Message 2 of 148
70,942 Views
Message 2 of 148

Re: WiFi no longer works after Lollipop update on Xperia Z

It has been suggested to reinstall Lollipop with Sony PC Companion

Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
Genius
Message 3 of 148
49,704 Views
Message 3 of 148

Re: WiFi no longer works after Lollipop update on Xperia Z

Hi RocketRobinHood, welcome to the community!

 

You could start the phone in Safe Mode to see whether the issue is still present then - as if it is not present in Safe Mode it may just be a third party app causing the issue (if that's the case I advise clearing the data for all of your third party apps and/or deleting any you don't use/need anymore). If the issue is present in Safe Mode I advise running a software repair like Phy has suggested as it is very likely to smoothen things out for you. To do this you just need access to a computer with an internet connection.

 

You will need to download either PC Companion or Bridge for Mac.
Note: a software repair will delete all user data, to back up your phone:

using PC Companion
1. Go to Support to install PC Companion on a Windows computer.
2. When installed, start PC Companion on the computer.
3. Connect your phone to the computer using a USB cable.
4. Click Start under Backup & Restore.
5. Follow the on-screen instructions.
(Exactly what contents will be backed up may differ depending on phone model.
You can view detailed information about this as you follow the steps in the Backup & Restore wizard).

 

using Bridge for Mac
1. Launch Bridge For MAC.
2. Select "Back up your Xperia device".
3. Select the data you wish to back up from your device (the windows can be expanded for more detail as below; then select "Next".
4. The backup will now be in process, do not disconnect the phone while this runs.

Running the software repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

 

Running the software repair on Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.

 

Keep us updated. 

 

sony_sign_logo.png - Official Sony Xperia Support Staff


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One time poster
Message 4 of 148
49,724 Views
Message 4 of 148

Re: minor bugs Xperia z lollipop

Hello all,

 

I have a problem after updating my xperia Z with my wifi.

I cant turn it on (wifi is turning on, and then nothing it just turn off)

Is there some 1 that have the same problem or a solution?

 

TY

One time poster
Message 5 of 148
49,696 Views
Message 5 of 148

Re: minor bugs Xperia z lollipop

i also have the same problem, my wifi doesnt turn on after updated to lollipop

Enthusiast
Message 6 of 148
49,685 Views
Message 6 of 148

Re: Android L update for Xperia ZR received

I don't recommend it. It has serious battery drainage at least for me and some minor bugs. I can't use the mobile data anymore because every time I deactivate it the Cell Standby starts draining the battery like crazy (79% of 100% last time I checked ) also the wifi it  does not deactivate sometimes even if it says that because appears in battery stats.

Visitor
Message 7 of 148
49,498 Views
Message 7 of 148

Re: WiFi no longer works after Lollipop update on Xperia Z

My wifi dont work anymore, i reinstaled using pc companion still doesnt work anyone with one good idea?
One time poster
Message 8 of 148
49,630 Views
Message 8 of 148

sony xperia Z wifi problem after lollipop 5 update

My wifi is not turning on, its not worthy waiting for lollipop 5 in xperia z... so i just want solution to this problem

One time poster
Message 9 of 148
49,956 Views
Message 9 of 148

Xperia Z wifi does work after lolipop update !!

 

Just finished to install lolipop on my Xperia Z and the wifi doesnt work.