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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Can't send voice message and can't record a video

SOLVED
Visitor
Message 21 of 25
585 Views
Message 21 of 25

Re: Can't send voice message and can't record a video

Aaa one more thing. Where did i want to install the instagram. Bcs i needed i am a newbie photographer. Did i need install the apk from google?
Moderator
Message 22 of 25
579 Views
Message 22 of 25

Re: Can't send voice message and can't record a video

You should install from google play and see what others say in comments. 



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 23 of 25
576 Views
Message 23 of 25

Re: Can't send voice message and can't record a video

Alright then.
Highlighted
One time poster
Message 24 of 25
318 Views
Message 24 of 25

Re: Can't send voice message and can't record a video

I know this is overdue but I guess this might help others who might face this problem. Try to go to setting then chat and then turn off the speaker. This was in my case. Hope it helped. 

One time poster
Message 25 of 25
117 Views
Message 25 of 25

Re: Can't send voice message and can't record a video

i think try to download the previous version of andriod u had before lolipop 5.1.1

the device may compatible with the previous version than the new ones