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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Call ended problem

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Apprentice
Message 1 of 19
45,914 Views
Message 1 of 19

Call ended problem

I tried every thing ( factory rest.sim changed.all app updated.network area changed) smart solution please
1 ACCEPTED SOLUTION

Accepted Solutions
Forum Legend
Message 10 of 19
71,053 Views
Message 10 of 19

Re: Call ended problem

The other SIM-card that you tried, was this a SIM-card from another operator? If not, do you have the possiblity to try a SIM-card from another operator?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

18 REPLIES 18
Moderator
Message 2 of 19
45,906 Views
Message 2 of 19

Re: Call ended problem

Can you give more details please?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Apprentice
Message 3 of 19
45,902 Views
Message 3 of 19

Re: Call ended problem

When I dial a number the calls ends automatically just after dialing. But If someone calls me i Can receive the call.
Forum Legend
Message 4 of 19
45,880 Views
Message 4 of 19

Re: Call ended problem

Hi,

Does this happen for all the numbers/contacts that you try to call? Or is it to a specific number this happens? And do you receive any error message or similar?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Apprentice
Message 5 of 19
45,875 Views
Message 5 of 19

Re: Call ended problem

This happens for all numbers. No error message .and he does not send any txet message for any numbers too
Moderator
Message 6 of 19
45,846 Views
Message 6 of 19

Re: Call ended problem

Are you sure that you account has enough balance (if pre-paid) or did you pay your last phone bill (if post-paid)?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Apprentice
Message 7 of 19
45,834 Views
Message 7 of 19

Re: Call ended problem

Yes iam sure. And i cant call any service numbers even the custom service of Vodafone company.i think there is something wrong with mobile not sim card
Moderator
Message 8 of 19
45,831 Views
Message 8 of 19

Re: Call ended problem

Can you check if "Call barring" is not activated by any chance? You'll find it in Settings -> Call



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Apprentice
Message 9 of 19
45,823 Views
Message 9 of 19

Re: Call ended problem

All barring settings are disabled
Forum Legend
Message 10 of 19
71,054 Views
Message 10 of 19

Re: Call ended problem

The other SIM-card that you tried, was this a SIM-card from another operator? If not, do you have the possiblity to try a SIM-card from another operator?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.