account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

[4.3] Battery drain and overheat problem (not sure) [4.3]

SOLVED
Adept
Message 1 of 13
2,218 Views
Message 1 of 13

[4.3] Battery drain and overheat problem (not sure) [4.3]

Hi, i have a problem (or not, im not sure): I recently bought the xperia z smartphone and im running the android 4.3 version. So, i see a battery drain and an overheating "problem" to my phone. Exactly im not sure if its a problem and thats why i messaged here: After 10 mins of disconnected phone from the charge and playing pou my battery went to 96%!!! If u try to calculate it that means about 3-4 hours till 0%!!! Also my phone as a app says going to 40 celsius (all thoose of course when i was playing pou - a game as i said). What about it? Its normal or is a problem?

Screen of the battry usage: https://fbcdn-sphotos-f-a.akamaihd.net/hphotos-ak-xap1/t1.0-9/10380771_4266708202325_840429781657479...

Also for thoose are asking, my brightness is on 0%.

P.S: Thats the 2nd time posting that cause staff moved my other post there ( http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/4-4-2-Battery-Drain-issue-Workaround-Fix/td-p/697685/pa... ), on a topic about the 4.4.2 version... lol...

1 ACCEPTED SOLUTION

Accepted Solutions
Adept
Message 13 of 13
1,742 Views
Message 13 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

Finnaly there were no problem guys Slightly smiling Face ty

12 REPLIES 12
Adept
Message 2 of 13
2,111 Views
Message 2 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

PLEASE reply is SO urgent!!

Enthusiast
Message 3 of 13
2,099 Views
Message 3 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

Try this goto settings>apps>google services and clear cache and data...restart mobile then check it..
Highlighted
Enthusiast
Message 4 of 13
2,097 Views
Message 4 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

Or repair your phone using sony update service...and heating is common problem.but over heating is issue if problem still continues just goto service center and ask for replacement.
Adept
Message 5 of 13
2,091 Views
Message 5 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

Seems its not working...............

Adept
Message 6 of 13
2,090 Views
Message 6 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

Wait, so you say is not normal?

Adept
Message 7 of 13
2,024 Views
Message 7 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

bump

Visitor
Message 8 of 13
2,022 Views
Message 8 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

Adept
Message 9 of 13
2,018 Views
Message 9 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

What to make as the picture?

Adept
Message 10 of 13
2,014 Views
Message 10 of 13

Re: [4.3] Battery drain and overheat problem (not sure) [4.3]

On de picture is just a triangle http://i.imgur.com/vaE0hoZ.png