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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

wifi authentication problem

One time poster
Message 41 of 50
2,457 Views
Message 41 of 50

Re: wifi authentication problem

Hi I have just had a problem with my Sony Xperia regarding authentation problem.  I 'forgot' the network then I was asked for a password and inputed the wireless key from my router.  It worked!! Hope this is helps to solve the issue

Visitor
Message 42 of 50
2,335 Views
Message 42 of 50

Re: wifi authentication problem

How please ?

syu
One time poster
Message 43 of 50
2,271 Views
Message 43 of 50

Re: wifi authentication problem

How do i change the security settings on a sky hub am getting furious with this issue and the ony solution i see i cant figure out how to do

One time poster
Message 44 of 50
2,125 Views
Message 44 of 50

Re: wifi authentication problem

me too

One time poster
Message 45 of 50
2,103 Views
Message 45 of 50

Re: wifi authentication problem

How does one install something like WiFi optimizer if you can't connect???

One time poster
Message 46 of 50
1,593 Views
Message 46 of 50

Re: wifi authentication problem

Thank you so much for this! I've been trying to connect for quite a while. I change my setting to 'Automatic' and my phone connected instantly!

One time poster
Message 47 of 50
1,390 Views
Message 47 of 50

Re: wifi authentication problem

Hello to everyone I was having the same problem with my phone. I called Sony and they told me to start the phone in safe mode if works means is an application. And is true. In my case it was an t-mobile app. Delete it and solve.  

Message 48 of 50
1,259 Views
Message 48 of 50

Re: wifi authentication problem

Hi, my device wont connect to my router at home. I have been in contact with Sky and o2 and both are adamant its not them. I recently read online that most recent update from sony has caused problems. Been reading also if i change push notifications can resolve the issue. Can someone assist me please? All my data is getting used cause my phone wont connect. All my devices in house connect no probs and everyone that comes to house can connect no problem. Thanks 

One time poster
Message 49 of 50
798 Views
Message 49 of 50

Re: wifi authentication problem

I have the same issue with my Sony Xperia. I need to reboot the phone everytime I come home to get connected to wifi. The simpliest solution is to buy a Samsung or Pixel phone.

One time poster
Message 50 of 50
419 Views
Message 50 of 50

Re: wifi authentication problem

Hi there, 

 

I'm certain this problem has already been addressed as thoroughly as it can be, but, I'll throw my experience in with the mix. 

 

I tried all of the stated solutions to my problem as well, and then realized that I rarely (I'm talking never) shut my phone down. After exhausting all of the forums and help articles that a poor girl could find, I admitted defeat and restarted my phone. To my surprise, I found that my wifi was working correctly immediately after this-and I have made it a point to shut my phone down and leave it off for a number of hours every day. 

 

I'm not saying it's a solution, I'm only saying that it works for my Sony Xperia S and it is once again surfing my own internet instead of accruing data related mileage. 

 

Best of luck, 

LadyWalks